Experienced with navigating diverse routes and ensuring timely deliveries. Utilizes strong problem-solving skills to handle unexpected challenges on road. Track record of maintaining vehicle safety and compliance with regulations.
Overview
16
16
years of professional experience
Work History
Pest Control Technician
Madera County Mosquito & Vector Control
04.2024 - 09.2024
Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
Applied pesticides to inside and outside of structures utilizing company protocols.
Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
Drove to customer residences and places of business to inspect for pests.
Adhered to most stringent safety procedures when applying chemicals.
Complied with safety guidelines and regulations with during pest control processes.
Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
Ensured optimal equipment functionality through routine maintenance checks and prompt repairs when needed.
Tow Truck Driver
Nick's Towing
01.2022 - 03.2023
Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
Secured vehicle to tow truck and checked all attachments for safe operation.
Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
Yard Lot Attendant
Rosenbalm Rockery
03.2019 - 07.2019
Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
Maintained open communication with management regarding potential improvements to lot organization or processes, contributing to continuous improvement efforts.
Mixed cement
Loading rock and gravel for customers
Cashier
Mobil Gas Station
11.2018 - 03.2019
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Restocked and organized merchandise in front lanes.
Stocked, tagged and displayed merchandise as required.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Dispatcher
Morris & Sons Towing
04.2017 - 10.2018
Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Directed dispatching, routing, and tracking of 15 fleet vehicles.
Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
Owner/Operator Truck Driver
Western States Intermodal
05.2008 - 03.2017
Managed day-to-day business operations.
Operated with safety and skill to avoid accidents and delays.
Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
Maintained daily, legible DOT log book and submitted corresponding documents.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
Dropped and hooked trailers and changed configuration of equipment.
Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Education
Certificate - Motorcycle Mechanic
WyoTech
Fremont, CA
06.2014
Skills
Dependable and reliable
Strong work ethic
Self-motivation and discipline
Safe driving practices
Attention to detail
Active listening
Critical thinking
Problem resolution
Timeline
Pest Control Technician
Madera County Mosquito & Vector Control
04.2024 - 09.2024
Tow Truck Driver
Nick's Towing
01.2022 - 03.2023
Yard Lot Attendant
Rosenbalm Rockery
03.2019 - 07.2019
Cashier
Mobil Gas Station
11.2018 - 03.2019
Dispatcher
Morris & Sons Towing
04.2017 - 10.2018
Owner/Operator Truck Driver
Western States Intermodal
05.2008 - 03.2017
Certificate - Motorcycle Mechanic
WyoTech
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