Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Donald Evans

Donald Evans

Vista

Summary

With a proven track record at Humanity Showers,JWCH Institute,Happy Market Stores,The Laundry Room,Choices N Recovery,Fresh Creative Foods and Go Staff I excel in enhancing operational efficiency and customer satisfaction. Leveraging exceptional organizational skills and a keen focus on safety, I've driven significant improvements in service quality. My adeptness in conflict resolution and training delivery, coupled with a commitment to excellence, positions me as a valuable asset to any team.

Overview

23
23
years of professional experience

Work History

Cleaner Supervisor

Humanity Showers
San Diego
03.2020 - Current
  • Organized regular deep cleans in critical areas such as bathrooms or kitchens; monitor progress throughout the process.
  • Respond promptly to customer complaints regarding cleanliness issues or any other related matters.
  • Sustained safety protocols to support proper and cost-effective equipment and material usage.
  • Promote good working relationships between cleaners by encouraging team spirit among colleagues.
  • Work closely with management to develop strategies for improving cleaning services across the organization.
  • Communicated guest service scores to drive improvement and higher guest satisfaction.
  • Practiced safe work habits and wore protective safety equipment.
  • Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
  • Established and enforced procedures and work standards, promoting team performance and safety.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
  • Train new cleaners on job procedures, safety protocols and proper use of cleaning products and equipment.

General Laborer

Go Staff
Oceanside
10.2022 - 02.2023
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk.
  • Understood how to operate and maintain job site equipment safely and for maximum productivity.
  • Performed repetitive assembly tasks with hand and power tools and automated equipment.
  • Completed variety of physical labor tasks.
  • Operated equipment with strong focus on safety and ground communication.
  • Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
  • Participated in company training sessions to improve skills and boost process knowledge.
  • Unloaded building supplies from delivery trucks using forklifts or cranes.
  • Performed demanding physical work over extended periods and modeled positive attitude.
  • Maintained clean, safe working environment by removing debris from job site prior to shift completion.
  • Ensured that all safety regulations were followed while working onsite.
  • Cleaned up job sites after completion of projects.
  • Collaborated with team members to complete assigned tasks and meet tight deadlines.
  • Cleaned or prepared construction sites to eliminate hazards.
  • Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
  • Displayed high standards for quality workmanship and routinely double-checked work.
  • Removed debris from construction sites and disposed of it properly.

Food Preparation Worker/Machine Operator Technician

Fresh Creative Foods
Vista
03.2022 - 09.2022
  • Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
  • Maintained updated knowledge through continuing education and advanced training.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Operated manual machinery by turning handwheels and opening or closing valves.
  • Documented daily production data and submitted accurate time logs to keep management up-to-date.
  • Monitored and observed production line to watch for pile-ups and jams.
  • Prepared machine for production processes by equipping with required tools and parts.
  • Oversaw machine operation to identify defects or malfunctions, making adjustments as necessary.
  • Communicated with supervisors about any changes that need to be made during production runs.
  • Oiled and cleaned machines to keep equipment in proper working order.
  • Verified production orders prior to starting set-up.
  • Maintained a safe work environment by adhering to safety procedures and regulations.
  • Troubleshoot malfunctions involving electrical systems, pneumatic systems, hydraulic systems or mechanical systems related to production machines.
  • Updated logs of maintenance activities performed on equipment in order maintain records of service history.
  • Performed minor maintenance such as lubricating moving parts on machinery.
  • Wrote and tested coding for CNC machines.
  • Recorded data on daily production sheets accurately detailing number of items produced each day.
  • Met or exceeded target for on-time customer shipments.
  • Inspected final results and compared to production order to support quality assurance.
  • Repaired minor mechanical and electrical issues and notified managers of more extensive equipment problems.
  • Coordinated with kitchen staff to ensure timely food preparation.
  • Inspected deliveries for freshness and quality standards prior to stocking shelves.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Packaged and labeled prepared foods for storage or sale.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Labeled containers with identifying information like date prepared and expiration dates.
  • Worked in fast-paced, ever-changing environment.

Office Administrative Assistant

Choices N Recovery
Vista
11.2021 - 03.2022
  • Greeted visitors and responded to inquiries in a professional manner.
  • Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
  • Provided support to other departments by completing clerical tasks as needed.
  • Ordered supplies and maintained an inventory of office equipment.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Coordinated catering services for various functions, including sales trainings and department meetings.
  • Composed, edited and typed complex memos and reports with job-related software.

Store Manager

Happy Market General Store
Hawthorne
10.2017 - 02.2019
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Updated and maintained databases with current information.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Updated POS system with new products and promotional offers.
  • Updated and maintained store signage and displays.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Developed relationships with suppliers to negotiate better prices.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Monitored inventory levels and placed orders to restock shelves.
  • Recruited, trained and supervised new employees.

Delivery Driver

The Laundry Room
Los Angeles
01.2012 - 08.2017
  • Received daily delivery instructions and route assignments from dispatch.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Notified customers of delays to decrease calls to support.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Filed vehicle logs, cargo records or billing statements according to company regulations.
  • Handled merchandise in accordance with product handling standards.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Presented order bills and collected payments for deliveries.
  • Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.

  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.

Touring Musician

Bishop Dr. Rance Allen
Detroit
05.2009 - 08.2011
  • Played different musical instruments to accompany and complement praise teams.
  • Performed with orchestras, symphonies, choirs, and bands.
  • Recorded audio and video of live shows for use as promotional materials online.
  • Collaborated with other musicians to plan rehearsals and performances.
  • Expressed musical themes through tempo, phrasing and dynamics.
  • Participated and performed in front of live audiences on television and as part of theater productions.
  • Observed choral leaders or prompters for cues or directions in vocal presentation.
  • Researched upcoming venues before arriving onsite in order to anticipate any potential issues.
  • Adapted to new songs, concepts and arrangements quickly and professionally.
  • Interacted with other artists on the road while collaborating on new music.
  • Utilized digital tools such as Pro Tools or Logic Pro X for recording demos or rehearsals remotely.
  • Played at many festivals and concerts over national tour.
  • Played instruments for variety of religious services.
  • Traveled, sometimes great distances, to perform at venues and rehearsed to prepare for performances.
  • Developed strong interpersonal skills to deal with different personalities.
  • Researched genres and well-known performers to create inspiring, memorable performances.

HIV Prevention Counselor/Mobile Phlebotomist

JWCH Institute/USC Medical Center 5p21
Los Angeles
06.2002 - 03.2009
  • Monitored emerging trends in STDs and HIV epidemiology within the target population.
  • Helped people enroll in programs, arrange transportation and coordinate paperwork.
  • Counseled clients infected with HIV on available community resources.
  • Assisted in the development of materials used to educate the public about HIV and AIDS prevention strategies.
  • Delivered healthy living and disease management information to specific population groups.
  • Worked closely with community leaders on initiatives aimed at raising awareness about HIV and AIDS prevention efforts.
  • Scheduled appointments and office visits, prepared client files and documented case notes.
  • Delivered education on reducing spread of HIV and sexually transmitted infections in schools and community centers.
  • Documented and maintained client records with strict attention to confidentiality.
  • Notified individuals regarding appointment follow-ups and referrals and provided transportation to appointments.
  • Attended conferences related to the latest advances in HIV prevention research.
  • Organized peer support groups for those affected by HIV and AIDS.
  • Created brochures, flyers and other educational materials about reducing the transmission of AIDS virus among high-risk populations.
  • Attended outreach events to perform rapid HIV tests and provide referrals for future testing and treatment.
  • Distributed flyers, brochures or other informational or educational documents to inform members of targeted community.
  • Answered calls and interacted with community members to provide information on advocacy services.
  • Collected demographic and medical information to conduct intake for patients with HIV.
  • Initiated referrals for medical care, mental health counseling, substance abuse treatment and other social services as needed.
  • Educated at-risk individuals about ways to reduce their risk of contracting or transmitting HIV virus infections.
  • Advised clients on safer sex practices such as condom use, abstinence and needle exchange programs.
  • Assisted with insurance pre-authorization to obtain medication for patients.
  • Assisted individuals with navigating health care systems, appointments and classes.
  • Facilitated workshops related to HIV prevention and sexual health education topics.
  • Conducted risk assessments with clients to identify their risk factors for acquiring HIV infection.
  • Maintained client records using an electronic database system including documentation of assessment results, interventions and follow-up plans.
  • Participated in trainings related to HIV and AIDS awareness initiatives conducted by local agencies.
  • Provided information to access financial assistance, legal aid or housing.
  • Worked effectively in team environments to make the workplace more productive.
  • Conducted patient interviews and verified medical records to confirm test requisitions.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Maintained a clean, safe, and organized work environment.
  • Entered patient information and test orders into computer systems accurately.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Monitored patients for adverse reactions and provided immediate care as needed.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Followed all safety protocols when handling hazardous materials.
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
  • Verified collection orders and communicated discrepancies to nurses.

Education

Associate of Arts - Music Production

Los Angeles Film School
Los Angeles, CA
06-2012

Bachelor of Science - Health And Wellness

California State University Long Beach
Long Beach, CA
07-2001

High School Diploma -

Inglewood High School
Inglewood, CA
06-1996

Skills

  • Client advocacy
  • Cultural sensitivity
  • Resource navigation
  • Empathy development
  • Data collection
  • Training delivery
  • Conflict resolution
  • Customer focus
  • Patience and composure
  • Multitasking and organization
  • Reliability and punctuality
  • Positive and professional
  • Cash handling
  • Commercial driving
  • Dispatch communication
  • Route optimization
  • Valid Driver's license
  • Physical stamina
  • Punctual and reliable
  • Time management skills
  • Exceptional written and verbal communication skills
  • Shipping and packaging
  • Traffic laws
  • Responsible driver
  • Cargo handling
  • Package scanning

References

References available upon request.

Timeline

General Laborer

Go Staff
10.2022 - 02.2023

Food Preparation Worker/Machine Operator Technician

Fresh Creative Foods
03.2022 - 09.2022

Office Administrative Assistant

Choices N Recovery
11.2021 - 03.2022

Cleaner Supervisor

Humanity Showers
03.2020 - Current

Store Manager

Happy Market General Store
10.2017 - 02.2019

Delivery Driver

The Laundry Room
01.2012 - 08.2017

Touring Musician

Bishop Dr. Rance Allen
05.2009 - 08.2011

HIV Prevention Counselor/Mobile Phlebotomist

JWCH Institute/USC Medical Center 5p21
06.2002 - 03.2009

Associate of Arts - Music Production

Los Angeles Film School

Bachelor of Science - Health And Wellness

California State University Long Beach

High School Diploma -

Inglewood High School

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Donald Evans