Accomplished Professional with excellent communication, organisation, and leadership skill with experience in business and systems procedure. I would like be part of team that is open and fosters team building.
Overview
30
30
years of professional experience
Work History
Operations Manager
Tomken Graphics Inc.
04.2007 - Current
Coordinated workflows and managed personnel in printing.
Handled and executed all daily management tasks.
Managed logistics of deliveries and receipts.
Sr. Systems Translator
Toronto Police Services
01.2003 - 06.2007
Provided clerical assistance to unit officers by verifying audio evidence
Provided written translation as assigned
Participated in continuous improvement initiatives; providing improvement ideas to processes and services
Provide a detailed bi-weekly reports of all translation requests and status to direct manager
General work rotating shift
Sr. System Configurator
Next Innovations Inc.
02.2001 - 06.2001
Evaluated and installed hardware, networking, and operating software
Installed, maintained, troubleshoot, and upgraded web-server hardware and software
Responsible for configuration and troubleshooting
Performed modification requests, status of project action items, and maintains change request databases, as required
Defined accuracy requirements as well as testing requirements
Performed system analysis, documentation, testing, implementation, and user support for platform transitions
Analyzed client requirements to ensure that client hierarchy is configured to support the needs of the client and operational support
Ensure the client hierarchy structure will allow for appropriate utilization reporting
Systems Analyst
Kingston Wharves Ltd.
01.1995 - 01.2000
Installed and maintained the company’s complex network systems
Provided user support by assisting users and resolving computer related problems
Performed regular hardware and software upgrades and maintained data accuracy and integrity
Performed data backups and disaster recovery operations
Liaised with external software suppliers to procure hardware and software and to ensure proper system functionality
Participated in the successful development and implementation of new Transaction Processing Software
Supervise Junior staff
Successful introduction of Internet Access within the company
Actively participated in the successful development and implementation of a new Transaction Processing System that resulted in a 50% reduction in customer wait time, a significant achievement
Education
Bachelor of Science (Hons.) - Management Studies
Diploma -
Networking Systems Technology
Skills
Management Studies
Networking Systems Technology
Business Analysis
Systems Analysis
MS Office
Word
Excel
Access
PowerPoint
Accomplishments
Successful introduction of Internet Access within the company
Actively participated in the successful development and implementation of a new Transaction Processing System that resulted in a 50% reduction in customer wait time, a significant achievement
Community Service
Area Director, Toastmasters - District 123, Area B24, 2022-2023
President, Brampton Toastmasters, 2021-2022
Member, Brampton Toastmasters, 2017-Present
Summaryofqualification
Accomplished Professional with excellent communication, organisation, and leadership skill with experience in business and systems procedure. I would like be part of team that is open and fosters team building.
Lunchroom Supervisor (Volunteer Work) at Clifton Public and Tomken Public SchoolLunchroom Supervisor (Volunteer Work) at Clifton Public and Tomken Public School