Donald Christian
La Mesa,CA
Summary
Front-end management professional with expertise in overseeing customer service, inventory management, and daily operations. Known for fostering team collaboration and driving results, adaptable to changing needs, and reliable in high-pressure environments. Skilled in staff training, conflict resolution, and ensuring exceptional customer experiences. Recognized for strong communication, leadership, and organizational abilities.
Overview
7
7
years of professional experience
Work History
Front End Temp Assistant Manager
Costco
09.2025 - 11.2025
- Led team in daily operations, ensuring efficient workflow and high-quality service standards.
- Developed training programs for new staff, enhancing onboarding effectiveness and employee retention.
- Analyzed inventory management processes, implementing improvements that reduced stock discrepancies.
- Coordinated scheduling and staffing to optimize labor costs while maintaining customer service levels.
- Facilitated communication among departments to streamline operations and resolve issues promptly.
- Drove initiatives to enhance customer satisfaction through feedback analysis and service adjustments.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Front End Supervisor
Costco
10.2019 - Current
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored new team members on warehouse procedures and customer service excellence.
- Implemented process improvements, enhancing workflow efficiency across departments.
- Coordinated inventory management, optimizing stock levels to meet customer demand.
Food Court Supervisor
Costco Wholesale #452
01.2023 - Current
- Monitor and maintain costco food court with all safety and food safety protocols
- Maintain employees breaks and meal breaks
- Maintain productivity throughout the day
- Watch sales throughout the day to see if hours need to be adjusted to meet productivity
- Delegate employees to do such various tasks
- Work with managers closely
- Maintain and handle all series of issues throughout the day
- Manage refunds and item dsds
Merchandising forklift driver
Costco Wholesale #452
01.2022 - 01.2023
- Nights freezers
- Dependable driver
- Delegate moves and ideas for products displays and products sales with current stockers to reach our daily goals.
- Overnight cashier replacements
- Overnight cashier re wiring
- Assist front end
- Delegate proper stockers per each isle assigned for faster production
- Attentive to details and quantities of products in freezer and on floor
- Overnight steel replacements due to other drivers hitting the steel
- Installed “NO DUMPING WASTE” Medallions across the costco parking lot
Member service assistant
Costco Wholesale #452
01.2019 - 01.2022
- 3 years Cashier/Member Assistant
- Assisting food court, deli, Bakery during the holidays
- Overnights changing cashiers
- Overnights deep cleaning
- Visa rewards
- Upgrades
- Cart crew
- Cart repairs
- Assist gas station
Education
Diploma -
Helix Charter High School
La Mesa, CASkills
- Problem solving and decision making
- Great sense of prioritization and strong sense of urgency
- Food safety certified
- Time management
- Retail management
- Food service management
- Task delegation
- Employee engagement
- Team management
- Strong leadership
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Team leadership
- Relationship building
- Team building
- Safety training
- Self-motivation
- Conflict resolution
- Employee development
Timeline
Front End Temp Assistant Manager
Costco
09.2025 - 11.2025
Food Court Supervisor
Costco Wholesale #452
01.2023 - Current
Merchandising forklift driver
Costco Wholesale #452
01.2022 - 01.2023
Front End Supervisor
Costco
10.2019 - Current
Member service assistant
Costco Wholesale #452
01.2019 - 01.2022
Diploma -
Helix Charter High School