Professional with 5 years of experience in leadership and operations management. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Shift Leader
FYidoctors
800 Carleton Court, Delta, BC V3M 6Y6
10.2018 - 02.2025
Trained new employees and delegated daily tasks and responsibilities.
Collaborated with other department head/team leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Enforced company policies and regulations with employees.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Resolved conflicts between employees to maintain positive and productive work environments.
Improved team productivity by implementing efficient scheduling and task delegation methods.
Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
Conducted regular team meetings to discuss targets and strategies, keeping everyone aligned with goals.
Generated reports detailing findings and recommendations.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Assisted managers in setting goals for each department and monitored progress toward those objectives regularly.
Finishing Machine Operator
FYidoctors
800 Carleton Court, Delta, BC V3M 6Y6
06.2015 - 10.2018
Increased overall efficiency through proactive troubleshooting and swift resolution of machine issues.
Maintained efficient production flow by ensuring proper machine calibration and timely material loading.
Improved product quality by monitoring machine settings and adjusting as needed.
Documented daily production records accurately, tool counts summary, housekeeping aiding management in tracking performance metrics.
Ensured a safe working environment with strict adherence to safety guidelines and protocols.
Performed routine inspections to identify potential issues before they escalated, minimizing downtime for repairs.
Selected tooling to be used in machine operation, utilizing knowledge of machine and production requirements.
Assisted in training new employees on machine operation, contributing to a knowledgeable and skilled workforce.
Collaborated with team members for smooth production processes, resulting in consistently meeting project deadlines.
Assembly Lab Technician
Clearly Contacts Inc.
2985 Virtual Way, Suite 320, Vancouver, BC
01.2011 - 04.2015
Maintained a high level of accuracy in test results by following strict quality control procedures.
Operated basic assembly lab equipment such as grinder, heater, NIDEK machine, tracer, and lensometer.
Maintained documentation on tests performed in lab.
Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
Calibrated and maintained instruments to keep equipment fully operational.
Trained new associates in laboratory procedures and standards.
Participated in continuous improvement initiatives, contributing to the ongoing optimization of lab operations.
Participated in lab meetings and project presentations.
Assistant Press Operator
Associated Labels
61 Clipper Street, Coquitlam, BC
10.2010 - 04.2011
Supported senior operators with plate mounting and dismounting tasks, shortening setup times for new projects.
Collaborated with senior press operators to ensure timely completion of projects without sacrificing quality.
Performed regular quality checks on printed materials, swiftly identifying and correcting any issues to maintain high standards.
Reduced production downtime by consistently monitoring ink levels and replenishing as needed.
Assisted in troubleshooting mechanical issues, leading to a decrease in unscheduled maintenance events.
Loaded and positioned raw materials in loading and feeding mechanisms.
Analyzed daily density readings from each printer to detect potential quality issues.
Properly secured loads with security straps, covers and security seals.
Followed safety protocols to reduce operating risks on press machinery.
Plate Mounter
Associated Labels
61 Clipper Streets, Coquitlam, BC
01.2009 - 10.2010
Demonstrated attention to detail when inspecting mounted plates for defects, minimizing the risk of costly errors during the printing process.
Exhibited problem-solving abilities when faced with challenging plate mounting scenarios, resulting in minimal production delays.
Collaborated with press operators to troubleshoot and resolve print issues, improving overall product quality.
Enhanced production efficiency by accurately mounting plates onto printing cylinders in a timely manner.
Reduced machine downtime by performing regular maintenance and cleaning of plate mounting equipment.
Increased workplace safety by adhering to company guidelines and maintaining a clean, organized work area.
Education
Human Resources Professional - Human Resources Development
Vancouver Career College
Surrey
03-2016
Skills
Proficient in Microsoft Office, RXU and other relevant software applications
Proven ability to delegate tasks effectively and manage team performance
Familiar in auditing and quality control inspection
Proficient in technical skills
Familiar with employee training and development, Knowledgeable in performance evaluation and feedback
Proficient in conflict resolution and problem-solving
Staff training and development
Production reporting
Positive attitude
Team leadership
Shift scheduling
Multitasking Abilities
Languages
English
Full Professional
Certification
Hazard Identification & Control- Manufacturing Safety Alliance of BC- March 16, 2019
Timeline
Shift Leader
FYidoctors
10.2018 - 02.2025
Finishing Machine Operator
FYidoctors
06.2015 - 10.2018
Assembly Lab Technician
Clearly Contacts Inc.
01.2011 - 04.2015
Assistant Press Operator
Associated Labels
10.2010 - 04.2011
Plate Mounter
Associated Labels
01.2009 - 10.2010
Human Resources Professional - Human Resources Development