Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Personal Information
Hobbies and Interests
Projects
Languages
Timeline
Generic

Joshua Bolt

Toronto,Canada

Summary

I am Senior Technical Manager who has wealth of knowledge gained both academically and through experience to be able to identify gaps in an organization's IT Infrastructure and recommend solutions, manage IT projects and provide support to the varying application development teams. I am able to translate the value of IT to the business minded while ensuring that the implementation of new technologies is in alignment with the organization's business strategy. I work well with teams and have the innate ability of inspiring productivity in others while establishing genuine relationships. I am also self-motivated and always seeking ways of improving my professional stature.

Overview

16
16
years of professional experience
1
1
Certification

Work History

IT Consultant - Contract

Compass Group Inc.
12.2023 - Current

This company constantly does purchasing of other small/medium sized companies and seeks to integrate into their own it systems. My main responsibility is to assess, recommend and design where needed to make the merger successful while remaining compliant and minimizing risk.

  • Enhanced system efficiency by implementing innovative IT solutions and optimizing existing processes.
  • Streamlined communication channels for increased productivity with effective collaboration tools.
  • Reduced downtime by proactively addressing potential issues through regular system maintenance and updates.
  • Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
  • Integrated data management systems to facilitate more efficient data storage, retrieval, and analysis for informed decision making.
  • Led project teams in the successful completion of complex IT projects, ensuring timely delivery within budget constraints.
  • Implemented security measures to protect sensitive information from unauthorized access, mitigating potential risks and vulnerabilities.
  • Provided training sessions on new technologies and best practices, enhancing team members'' knowledge and skills in the field of IT consulting.

Senior System Administrator

(BMO) Bank of Montreal
02.2023 - 12.2023
  • Manage Security Vulnerabilities find ways to patch and remediate same AWS/Google cloud and Azure Cloud management (security, storage, migrations) Support implementation of new or upgraded apps Active Directory and Office 365 Management, Backup Management, Design new cloud, on prem and hybrid infrastructure for new deployments. Managed and maintained IBM power systems, and cisco UCS to configure zoning. I have worked on OS systems like Unix/AIX/ RedHat/Windows at an enterprise. while leading several Agile projects while playing the role of devops admin.
  • Streamlined IT processes for increased efficiency through automation of routine tasks.
  • Enhanced network performance by optimizing system configurations and implementing regular updates.
  • Mentored junior administrators, fostering professional growth and strengthening team dynamics.
  • Managed vendor relationships for procurement of hardware and software, negotiating favorable terms and cost savings.
  • Designed scalable infrastructure to support organizational growth while minimizing costs and maintaining performance standards.

Chief Technology Officer

Boltz IT Consultancy
02.2015 - 02.2023

This company was my brain child that employed 15 workers on contract. It was formed for small and medium sized companies to help monitor and maintain their IT assets while furnishing them with a IT help desk they could call to get help with IT related issues or queries.

Including the initiation of small to medium size project implementations as well as assistance with External IT audits and helping these companies maintain a healthy security posture.

  • Optimized IT infrastructure by streamlining processes and implementing cutting-edge technologies.
  • Drove innovation and fostered a culture of continuous improvement through strategic planning and execution.
  • Increased operational efficiency by consolidating systems, automating tasks, and leveraging cloud solutions.
  • Spearheaded digital transformation initiatives to modernize business operations and enhance customer experience.
  • Established robust cybersecurity protocols, mitigating risks and safeguarding sensitive company information.
  • Enhanced system performance with thorough testing methodologies, identifying areas for optimization and improvements.

Senior System Admin |Acting Infrastructure Manager

National Commercial Bank
09.2018 - 02.2023
  • Lead a team of Dev Ops Admins in planning and designing the architecture needs for new Application implementation’s Research plan and Implement IT security fixes based on Audits like PCI and other external audits to ensure we meet the requirements needed to pass the audits
  • Implement and re-asses Security Controls yearly
  • Work closely with developers on new projects to design a stable and redundant platform Active Directory and Office 365 Management Manage and scaling test and development environment as well as production ensuring a 99.99% Uptime Aix and Linux redhat bash scripting to automate where possible Strong analytical and problem solving skills needed based on the complexed multifaceted infrastructure hybrid needs Manage Backups and Restores and well as system monitoring tools that give insight into applications and the platforms they run on.
  • Improved infrastructure efficiency by implementing strategic process improvements and system upgrades.
  • Managed complex IT projects for the successful deployment of new systems and software applications.
  • Enhanced team performance through coaching, mentoring, and providing professional development opportunities for staff members.
  • Optimized resource allocation by closely monitoring project budgets and adjusting as needed to maintain financial goals.
  • Streamlined communication between departments, fostering a collaborative work environment for improved productivity.
  • Collaborated with cross-functional teams on large-scale projects to ensure seamless integration of new technologies into existing infrastructure environments.

Infrastructure Manager

Kingston Freeport Terminal
06.2017 - 09.2018
  • Manage a team of 12 persons Database Admins, System Admins and Network Admins Implement IT policies based on best practice (Active Directory and hybrid office 365 setup management) Manage procurement of IT assets and build relationships with vendors Manage the Companies core applications uptime and network availability Design the Migrations Strategy to move to the cloud the companies critical work load

Senior Technical Solutions Consultant

Innovative Corporate Solutions
02.2008 - 06.2017
  • Implement suggested fixes of new technology Manage IT environments for small and medium sized companies Implement projects for Banks and other large organizations on time and within budget Generate reports for stakeholders Migrations for the cloud (azure, aws, IBM cloud) Exchange migration to high version or to office 365.
  • Help to manage Help Desk
  • Maintain customer relationship and automate processes for them with scripts
  • Created product training plans centered on customer success and satisfaction.
  • Helped team implement successful sales strategies for complex engineering projects.
  • Wrote detailed technical documentation for company products.

Education

Master of Science - Management Information Systems

University of The West Indies
Kingston Jamaica
11.2020

Bachelor of Science - Information Technology

University Of The West Indies
Kingston Jamaica
01.2011

Skills

  • Evidence based decision making
  • Research
  • Leadership
  • IT Infrastructure & Architecture Routing & Switching
  • AWS Design and administration
  • Google Design and administration
  • Azure Design and administration
  • Firewall Configuration- (Core and Host Based)
  • WAN Technologies
  • RSA (Adaptive Authentication & Authentication Management)
  • IBM Storage (SAN , NAS) management and configuration
  • AIX/UNIX/LINUX administration
  • Windows Servers 2000 - 2019
  • Exchange online and on-prem
  • Azure/IBM Cloud
  • WebSphere administration IBM (ESB, IWA and FTE)
  • VMware Administration and Configuration

Accomplishments

University of the West Indies Masters Program

Best Final Theists - Award

Blockchain Method’s Privacy &

Security

Certification

  • Certified Cloud Security Professional (CISSP) Currently perusing
  • VMware Certified Professional (VCP6.5)
  • Microsoft Certified Solutions Associate (MCSA)
  • Microsoft Certified Solutions Expert (MSCE)
  • Microsoft office 365 (Administration, Configuration)
  • Microsoft Certified professional at server 2012 (MCP)
  • Cisco Certified Network Associate (CCNA)
  • VMware Certified Professional (VCP5)

Personal Information

  • Title: Senior Infrastructure Architect /Manager
  • Date of Birth: 02/18/90

Hobbies and Interests

  • Pro-Gamer
  • Football
  • Playing the Saxophone

Projects

Sagicor - RBC merger with Sagicor (Domain migration including mail and applications) Jamaica Stock Exchange - vSphere Implementation (multi-site and multi-cluster setup with over 800 vm’s) Cuna Caribbean Insurance Jamaica LTD - Domain Migration Jamaica Civil Aviation - Domain migration to Azure Toyota Jamaica - Exchange/Domain Migration to Azure Jamaica Money Market Brokers Limited - Capital & Credit to JMMB Conversion Guardian Life Limited - Power System OS Upgrade Kingston Wharves Limited - Microsoft Azure Migration Kingston Freeport Terminal - vSphere Upgrade Kingston Freeport Terminal - Core Logistics system upgrade NCB - WebSphere implementation and Upgrade

Languages

English
Native or Bilingual

Timeline

IT Consultant - Contract

Compass Group Inc.
12.2023 - Current

Senior System Administrator

(BMO) Bank of Montreal
02.2023 - 12.2023

Senior System Admin |Acting Infrastructure Manager

National Commercial Bank
09.2018 - 02.2023

Infrastructure Manager

Kingston Freeport Terminal
06.2017 - 09.2018

Chief Technology Officer

Boltz IT Consultancy
02.2015 - 02.2023

Senior Technical Solutions Consultant

Innovative Corporate Solutions
02.2008 - 06.2017

Master of Science - Management Information Systems

University of The West Indies

Bachelor of Science - Information Technology

University Of The West Indies
Joshua Bolt