Open To Work
DONALD ANDRE DESMARAIS
CFIA Canadian Food Inspection Agency
Ottawa,Ontario
Work Preference
Job Search Status:
Open to work
Desired start date:
2 weeks notice
Desired Job Title
Bilingual Quality Assurance AnalystSoftware Quality TesterSoftware Quality Assurance Tester Level IIQuality AnalystQuality Assurance Specialist
Work Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work
Important To Me
Work-life balanceCareer advancement
1
English / French
8
Years of experience
Experience in conducting Manual accessibility testing, including navigating websites and applications using assistive technologies like screen readers, magnifiers, and voice recognition software. Ability to identify and document accessibility issues through manual interaction and testing. Showcase your proficiency in managing bilingual content on websites, including adding, editing, and translating content in both English and French. Emphasize your attention to detail in ensuring consistency and accuracy of content across languages. Documenting & Reviewing websites to ensure both the English and French websites meet brand standards and content on both sites is equal. facilitating communication and coordination between different teams involved in website updates, including developers, designers, and content creators, to ensure seamless implementation of changes while preserving accessibility and language consistency.
Work History
Bilingual Quality Assurance Analyst
1 Year 10 Months- Conducted Accessibility hands-on testing in French & English with individuals who have diverse disabilities, such as visual impairments, motor disabilities, cognitive impairments, and hearing impairments, to identify usability barriers.
- Documented website changes, content updates, and accessibility issues.
- Ensured consistency between English and French versions of websites, including verifying that content updates and changes are reflected accurately across both language versions.
- Testing web-based applications created using Microsoft Dynamics 365.
- Evaluating digital products from a user accessibility perspective, including selecting appropriate assistive technologies and testing environments.
- Managed developing test plans, manual test scripts, and test data to test the application's functionality.
- Testing Data Migration from multiple databases & Validating Security Access.
- Testing Registration Process for every release.
- Test script development for QA Testing, Sanity Testing, UAT Testing, Black Box Testing.
- Performed regression testing after each release and analyzed the results to ensure that the changes made to the system didn’t introduce any problems.
- Tracking Defects and Application fixes with internal and external correspondence via email in the designated applications (MS Office, eDocs, SharePoint, MS Teams, One Drive)
Software Quality Tester
11 Months- Performed Accessibility Testing in both official languages: (English & French).
- Testing Language Testing (French/English).
- Mediate changes in website content and ensure consistency across both language versions.
- Established software testing procedures for unit testing, integration testing, language testing, and regression testing.
- Developed Test Plans, Test Scenarios, Test Cases, Test Scripts and Data.
- Quality Analyst Tester will verify accessibility via NDVA Access Languages.
- Accessibility Testing of computers for blind and vision-impaired people.
- Validating that both English and French files playback to the user correctly on Banking application PDF forms.
- Types of Documents validated: RRSP & other Investment Forms, Banking Forms for Loans, Mortgages, Stock Trading Forms, and Auxiliary Forms of Various Types.
Software Quality Assurance Tester Level II
1 Year 2 Months- Quality Analyst is responsible for usability & Accessibility testing the overall COTS MultiTrans Translation Management System application.
- Testing and documenting Business Processes, security verification, and data collection incorporates project management and computer-aided translation (CAT) tools for project managers, translators, editors, proofreaders, and other language professionals.
- Document website changes, content updates, and accessibility issues.
- Coordinated complex testing cycles.
- Participated in walkthroughs and reviews related to testing and implementation readiness.
- Logs test results and observations, detailed defect information, and reports status.
- Verifies that fixes and updates the verification status.
- Performed Manual Testing and Verification for software loads/web server for CIC’s Web application.
- Develop test scenarios and test scripts.
Quality Analyst
11 Months- The quality analyst is responsible for testing the fee collection system, CGMS Siebel the Business Processes, legal vetting, criminality security verification, and biometric data collection at the Port of Entry by the CBSA.
- Documenting website changes, content updates, and accessibility issues.
- Document each test case or plan in the Team Foundation Server & MTM.
- Verification of User Rights by Account types in each phase of testing.
- Importing Documents into CGMS and linking documents with the UCI & Application numbers.
- Writing Test Cases and Test Plans based upon Statement of Work and business requirements.
- Document expected behaviours based on the system requirements.
- Manually run the test and process to find issues or system defects.
- Enter the defects in the Team Foundation Server Defect module.
Quality Assurance Specialist
1 Month- The primary responsibility is at the Global Affairs Canada (GAC) Information Management Bureau (SID).
- Help Desk Support Specialist – the first point of contact for clients requiring new services or reporting incidents in (BMC Remedy) and phone calls and online chat.
- Recorded and report all incidents called into (BMC-Remedy).
- Attempted to resolve the issue within a 5-10-minute time frame.
- Assigned any issues to the appropriate team for resolution.
- Process email or call requests from VIP clients within 5-10-minute time frames and assign the issues to the appropriate support team.
Quality Analyst
8 Months- Conducted manual accessibility testing, including navigating websites and applications using assistive technologies like screen readers, magnifiers, and voice recognition software.
- Responsible for Hardware & Software Upgrades from Windows 7 Pro Systems to Upgraded Hardware Memory and re-imaged Windows 10 Professional with Microsoft Office Applications. Validated installs
- Supporting Windows 7.x Pro & Windows 10 Professional and MS Software Suite of Products.
- Client Support using LANDESK, Asset Tracking tool, and JIRA Defect tools for National Service Desk, Support.
- Responsible for resetting domain Password, unlock customer account, BlackBerry password resets, Outlook password reset, and configure Outlook per client needs. Install software validating licensing before installation.
- Utilized a LANDESK web-based application to log into the customers' desktops to resolve application issues.
- Reporting and escalating defects utilizing web-based ASSYT, JIRA, LANDESK
- Coordinated with clients through successfully resolving issues to get them back to work ASAP.
- Validated software configurations in the Bios and setup.
- Validated post-install hardware configurations in the Bios and Install logs.
- Software Testing of Windows 7.1, 8.1, 10, and Java-based applications.
- Utilized a McAfee Encryption web-based application to assist customers with drive Encryption Issues.
- Installed and updated software like. JAVA, Skype for Business.
Software Quality Assurance
4 Months- Involved in Hardware and Software Integration Testing between (TVM) the Ticket Vending Machines and validated Presto Fare Gate and optical scanners.
- Tested the purchase of various fare tickets, Day Pass, Family Passes, Presto Passes, Equipass, UPass, and other fare types.
- Tested Audio Help in French and English on the Ticket Vending Machines and Fare Gates, its connectivity scanning for accuracy and validating of Live Tickets / Monthly Pass.
- Reported various defects and usability issues.
- Lead Testing with the client’s software/hardware validating for the correct response from the vending machine to the Presto Fare Gate optical scanners/Smart Card Scanners.
- Validated the (TVM to Fare Gate) to gate activation.
- Validated both User Interfaces Keypad, Touch Screens, Text in English and French, and related audio.
- Defected Reporting in Bugzilla and Jira.
Quality Assurance Specialist
2 Months- My role as the support specialist was to test, debug installers, and certify various OS and product installs on a new Windows desktop based upon specific system configuration on Win 10 on multiple hardware configurations.
- Debugging and testing software installers on various hardware configurations.
- Supporting and debugging software Installs to certify them for IT Deployment.
- Led and validated Pre-Install hardware configurations in the Bios and setup.
- Validated post-install hardware configurations in the Bios and Install logs.
- Review Windows install logs. Packman installs logs and events manager for errors.
- Used VMware to create and build virtual machines and create snapshots.
- Run Packman (Package Manager) Installs to debug and validate installations.
- Validated Registry Keys, Windows Drivers, and Event Manager.
- Software Testing and Regression of Windows 7.1, 8.1, 10, and Java-based applications.
- Validated COTS Software Installation and functionality.
- Review Windows install logs, Packman install logs, and events manager for errors.
Software Tester
1 Year- The intention is to lead and assist clients in learning the new electronic processing requirements for the following various shipping methods (Highway/Rail/ Marine and Air Transport), Software EDI Accuracy for the following (House Bills & House Bill Close, D4 Notices, Supplementary Cargo).
- Supporting and debugging the client’s software to assist their IT Department.
- Testing the client’s software applications, validating (Java, XML/EDIFACT Input / Output Stream for the correct response to the CBSA reporting software).
- Led the review development of test plans and cases to test the software EDI interfaces, Integration Testing, Regression, Black box testing, User Acceptance Testing, Usability Testing, and guidance in driving quality development to meet the CBSA Legal requirements.
- Validating EDI data Conversions and transfer between the CBSA Servers and CRA server Application.
- Leading and assisting customers with planning and coordinating testing. Ensure the installation and testing effort is on track with the scheduled milestones.
- Following outlined procedures, documenting defects from various applications and Following the SDLC Processes outlined. Support frequent deployments to production.
- Verified JAVA/XML output from the multiple sources and platforms to each of the four various platform servers.
Education
Web Design Certificate
BFA - Photography
Commercial Art & Graphic Design
Skills
Quality 101 – Quality Assurance Standards in Testing for Banking Certification
Quality 101 – Testing Methodologies to Test Efficiently
Quality 101 – Quality HP Quality Centre v 6.0 - Ver 11
Quality 101 - Quick Test Pro Ver 8.0
Collin County Community College / Web Design Certificate
Collin County Community College / Writing requirements documents
Collin County Community College / Introduction to JavaScript
QPT - HP Quality Center – UFT
HP ALM
Security Clearance Level: Secret
Languages
English
Professional Working
Certification
Smart Serve Certification.
Food Handlers Certification.
Toastmasters Advaced Bronze communication.
Additional Information
Brand Ambassador for 10 years .
Actor Entertainer as Santa Claus 19+
Timeline
Bilingual Quality Assurance Analyst
CFIA Canadian Food Inspection Agency
03.2022 - 01.2024Read More
Software Quality Tester
Royal Bank of Canada
04.2021 - 03.2022Read More
Software Quality Assurance Tester Level II
Public Works Translation Bureau
01.2020 - 03.2021Read More
Quality Analyst
Canadian Immigration Citizenship
12.2018 - 11.2019Read More
Quality Assurance Specialist
Global Affairs Canada
10.2018 - 11.2018Read More
Quality Analyst
Natural Resources Canada
01.2018 - 09.2018Read More
Software Quality Assurance
Scheidt & Bachmann – OC Transpo
07.2017 - 11.2017Read More
Quality Assurance Specialist
Global Affairs Canada
02.2017 - 04.2017Read More
Software Tester
Canada Border Services Agency
01.2016 - 01.2017Read More
Algonquin College
Commercial Art & Graphic Design
Read More
University of Ottawa
BFA from Photography
Read More
Collin County Community College
Web Design Certificate
Read More