Customer-Centric professional with years of experience in various Marketing roles. Proven ability to engage and educate customers, resolve concerns, and build positive relations. Skilled in multitasking and designing strategies to meet specific needs quickly.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Operations Manager
MAES Events
Lagos State, Nigeria
04.2019 - 06.2022
I coordinated logistics (venue, catering, audiovisual)
I managed event timelines and schedules
I ensured compliance with health and safety regulations
I oversaw budgeting and financial planning
I conducted event evaluations and debriefs
I analyzed event feedback and metrics
I identified areas for improvement
I developed strategies for future events
I managed event documentation and records
I collaborated with clients to understand event objectives
I maintained event calendars and schedules
I managed event budgets and financial reports
I coordinated with sales and marketing teams
I developed and implement operational policies
I ensured compliance with company policies and procedure
Programs/Events Officer
Halifield School
Lagos State, Nigeria
11.2016 - 03.2019
I fostered partnerships with local organizations and businesses
I coordinated volunteer programs
I developed outreach initiatives
I collected and analyze program data
I prepare reports for administrators and stakeholders
I identified areas for improvement
Marketing/Administrative Officer
Halifield School
Lagos State, Nigeria
06.2012 - 10.2016
I developed and implemented effective marketing strategies to promote the school and attract students, parents, and stakeholders
I created and executed marketing campaigns, managed online and offline marketing channels, coordinated events, and maintained strong relationships with the community
I worked closely with the school administration and staff to ensure the school's brand image and messages align with its mission and goals
I ensured prompt follow-up by academic managers of exhibition enquiries/ leads
I liaised with the school’s advertising agency, graphic designers, media teams and printers
I assisted with proofreading, copy writing, editing copy and information collection for school brochures
Sales Executive
Guardian Express Assurance Limited
Lagos State, Nigeria
08.2008 - 06.2012
I researched and sourced potential clients and build long-term relationships with them
Persuaded prospective clients to engage in a phone conversation and/or meeting to discuss insurance products
Advised clients on the insurance policies that best suit their needs
Customized insurance programs to suit individual clients
Delivered approved policies to new clients and explained benefits and risks of the policy
Reassessed the policy needs of existing clients after life-changing events
Filled-out and submitted applications, issue quotes, maintain client records and prepare reports
Kept abreast of industry and market trends and best practices
Took part in training new recruits on the act of selling insurance in line with company standards
Education
Bachelor of Science - Marketing
Babcock University
Ogun state, Nigeria
06.2004
Skills
Effective Time Management
Proficient Written and Oral Communication
Effective Problem-Solving
Strong Team Dynamics
Quick Learner with Detail Orientation
Client Satisfaction Focus
MS Office
Skilled in Presentation Applications
Effective Negotiation Skills
Proactive and Goal-Oriented
Certification
Member, Advertising Practitioners Council of Nigeria, 12/01/05
Member, Nigerian Institute of Marketing, 05/01/05
Certified Events Planning and Coordination course, 04/01/18
Certified for First Aid and CPR Training by St John Ambulance, 08/01/22
Languages
English
Full Professional
References
References available upon request.
Timeline
Operations Manager
MAES Events
04.2019 - 06.2022
Programs/Events Officer
Halifield School
11.2016 - 03.2019
Marketing/Administrative Officer
Halifield School
06.2012 - 10.2016
Sales Executive
Guardian Express Assurance Limited
08.2008 - 06.2012
Bachelor of Science - Marketing
Babcock University
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