Aleena Remya
Kamloops,British Columbia
Summary
Experienced and results-driven professional with a background in computing science and a proven track record in leadership, supervision, and customer service across retail, hospitality, and front desk environments. Adept at managing teams, optimizing operations, and driving customer satisfaction. Passionate about applying problem-solving, strategic planning, and adaptability to exceed organizational goals. Seeking a supervisor or assistant manager role to further contribute to operational excellence and team success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Bulk Barn
Kamloops, British Columbia
07.2025 - Current
- Assisted in managing daily store operations and employee schedules.
- Trained staff on product knowledge and customer service techniques.
- Oversaw inventory management and stock replenishment procedures.
- Handled customer inquiries and resolved issues effectively.
Sales Associate and Cashier
Home Depot
Kamloops, BC, BC
04.2024 - Current
- Developed promotional strategies to increase sales volume.
- Assisted customers with product selection, sizing and styling.
- Processed credit card transactions quickly and securely.
Front End Supervisor
Nandi’s Kitchen and Bar
Kamloops, British Columbia
01.2025 - 07.2025
- Supervised daily operations of front of house staff at Nandi's Kitchen and Bar.
- Trained new employees on customer service standards and restaurant procedures.
- Coordinated staff schedules to ensure optimal coverage during peak hours.
Assistant Store Manager
Dollar Tree
Kamloops, British Columbia
01.2024 - 12.2024
- Supervised daily operations, including cash management, inventory control, and staff scheduling.
- Led a team of associates to deliver excellent customer service and meet sales goals.
- Implemented store policies and ensured adherence to safety and operational standards.
Housekeeping Supervisor
Super 8 Motel
Kamloops, British Columbia
06.2023 - 12.2023
- Supervised housekeeping team to maintain cleanliness and guest satisfaction across all rooms and public areas.
- Conducted inspections to ensure high-quality standards were met consistently.
- Trained new staff in cleaning protocols and time-efficient procedures.
Front Desk and Housekeeping Attendant
Accent Inns
Kamloops, British Columbia
01.2023 - 09.2023
- Greeted and welcomed guests, ensuring a positive first impression.
- Handled incoming calls and managed the switchboard, directing calls to appropriate departments.
- Maintained the reception and housekeeping areas, ensuring tidiness and high service standards.
Education
Associate of Science - Computing Science
Thompson Rivers University
Kamloops, BC04-2025
Skills
- Team leadership and supervision
- Strategic planning and problem-solving
- Time management and multitasking
- Customer service excellence
- Effective communication
- Conflict resolution
- Inventory management
- Staff training and development
Certification
- First Aid(Valid)
- Serving It Right (Valid)
- WHMIS
Languages
English
Professional
Hindi
Professional
Malayalam
Professional
Timeline
Assistant Store Manager
Bulk Barn
07.2025 - Current
Front End Supervisor
Nandi’s Kitchen and Bar
01.2025 - 07.2025
Sales Associate and Cashier
Home Depot
04.2024 - Current
Assistant Store Manager
Dollar Tree
01.2024 - 12.2024
Housekeeping Supervisor
Super 8 Motel
06.2023 - 12.2023
Front Desk and Housekeeping Attendant
Accent Inns
01.2023 - 09.2023
Associate of Science - Computing Science
Thompson Rivers University