Don Zest

• Increased outside sales by 70%
• Introduced new lines of business, including politics.
• Increased client base by identifying new business opportunities and cultivating strong relationships with key decision-makers.
• Developed customized solutions for clients based on deep understanding of unique pain points, delivering exceptional value and driving repeat business.

• Achieved recognition for top sales, multiple times over 3 years.
• Developed strong relationships with customers for repeat business and referrals.
• Successfully secured customers through networking, cold-calling, and presentations from needs-based perspectives.
• Enhanced customer service through extensive sales training, contributing to robust partnerships.

Reported to the fleet and trainload manager, I managed the distribution of rail for system requirements for engineering.

• Coordinated strategic sourcing, car facilities and suppliers in Canada.
• Maintained 100% accuracy on project start time and coordination with >14 department heads in multiple countries.
• Managed projects with >100 employees.
• Managed 100 million in revenue

Reported to the Director of Engineering - Fleet Services.

• In charge of proactively managing rail career fleet, scrap metal fleet, stick-rail imports to the weld plant, and scrap metal retail.
• Managed 40 million in revenue.

Reported to the manager of International Intermodal.

• Maintained customer facing scheduling tool for all trucking facilities in Canada & United States.
• Collaborated with Asset Management for Montreal and Vancouver ports regarding import TEU counts.
• Streamlined 3 separate customer service jobs into one, reducing the need for additional staff.
• Responsible for all PR work concerning International Intermodal.

Creator and managing partner of exhibits and retail shops.

• Responsible for financial decisions, sales training, marketing, display materials.
• Oversaw import-export of products.
• Increased accumulated profit from $25,000 to $250,000 over a 5-year window.
• Managed 15 employees

Reported to the Yard Manager. Key jobs include industrial operations coordinator, corporate trainer, and conductor.

• Assigned with planning & reporting all operations within the Calgary terminal and coordinate with the network management center.
• Responsible for conducting both derailment investigations and employee audits.
• Received rewards for ingenuity.