DON PAPA
TORONTO,ON
Overview
6
6
years of professional experience
Work History
Assistant Front Store Manager
Shoppers Drug Mart 836
10.2020 - 01.2024
- Maintained store quality standards to optimize customer experience, drive customer traffic and positively impact store profitability.
- Improved customer satisfaction by providing exceptional service and promptly addressing concerns.
- Managed inventory effectively, ensuring optimal stock levels and reducing waste.
- Trained and mentored new employees, fostering positive team atmosphere and increased productivity.
- Established team priorities and monitored performance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proactively identified potential security risks within store environment, taking appropriate measures to minimize losses due to theft or damage.
Food Department Merchandiser
Shoppers Drug Mart 1321
10.2017 - 05.2019
- Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
- Trained new team members in merchandising best practices, ensuring cohesive approach across store.
- Contributed to safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
- Updated pricing and signage to complete product displays and educate customers.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Optimized inventory turnover by closely monitoring sell-through rates and adjusting replenishment orders accordingly.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma -
Northern Secondary School
Toronto, ON06.2009
Skills
- Training and Development
- Problem Resolution
- Work Planning and Prioritization
- Customer Service
- Professional and Courteous
- Dependable and Responsible
Timeline
Assistant Front Store Manager
Shoppers Drug Mart 836
10.2020 - 01.2024
Food Department Merchandiser
Shoppers Drug Mart 1321
10.2017 - 05.2019
High School Diploma -
Northern Secondary School
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