DON PAPA
TORONTO,ON
Overview
6
6
years of professional experience
Work History
Assistant Front Store Manager
Shoppers Drug Mart 836
523 St Clair Ave W, Toronto, ON M6C 1A1
10.2020 - 01.2024
- Maintained store quality standards to optimize customer experience, drive customer traffic and positively impact store profitability.
- Improved customer satisfaction by providing exceptional service and promptly addressing concerns.
- Managed inventory effectively, ensuring optimal stock levels and reducing waste.
- Trained and mentored new employees, fostering positive team atmosphere and increased productivity.
- Established team priorities and monitored performance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proactively identified potential security risks within store environment, taking appropriate measures to minimize losses due to theft or damage.
Food Department Merchandiser
Shoppers Drug Mart 1321
390 Queen's Quay West, Toronto, ON M5V 3
10.2017 - 05.2019
- Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
- Trained new team members in merchandising best practices, ensuring cohesive approach across store.
- Contributed to safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
- Updated pricing and signage to complete product displays and educate customers.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Optimized inventory turnover by closely monitoring sell-through rates and adjusting replenishment orders accordingly.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma -
Northern Secondary School
Toronto, ON06.2009
Skills
- Training and Development
- Problem Resolution
- Work Planning and Prioritization
- Customer Service
- Professional and Courteous
- Dependable and Responsible
Timeline
Assistant Front Store Manager
Shoppers Drug Mart 836
10.2020 - 01.2024
Food Department Merchandiser
Shoppers Drug Mart 1321
10.2017 - 05.2019
High School Diploma -
Northern Secondary School