Don O'Brien
Calgary,AB
Overview
12
12
years of professional experience
Work History
Delivery Driver
Veterans Association Food Bank
Calgary, AB
11.2024 - Current
- Delivered food hampers to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Verified accuracy of all deliveries against order forms.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Expedited deliveries to meet customer deadlines and requirements.
Freight Conductor
Canadian Pacific Kansas City Railway
Calgary, AB
02.2020 - 11.2024
- P3 qualified
- Communicated with multiple trains, yards assignments and other employees to ensure safety of operations.
- Identified potential risks during daily operations, taking proactive measures to mitigate hazards and maintain safety standards.
- Maintained accurate records of all cargo transported to ensure timely delivery and customer satisfaction.
- Streamlined communication between train crews and dispatchers, resulting in more efficient operations.
- Coordinated training programs for new hires, ensuring they were well-prepared for their roles as Freight Conductors.
- Participated in the formulation and execution of contingency plans for unforeseen circumstances, ensuring minimal impact on daily operations.
- Played a crucial role in maintaining an accident-free workplace by strictly adhering to safety guidelines and reporting potential hazards.
Soldier
British Army
09.2013 - 09.2018
- Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
- Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
- Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
- Utilized critical thinking skills to solve complex problems while working under pressure in dynamic environments.
- Participated in joint exercises with allied forces to improve interoperability and strengthen partnerships.
- Ensured mission success with diligent planning, coordination, and execution of various tasks.
- Improved team cohesion by conducting regular training exercises and fostering a supportive environment.
- Increased unit readiness by regularly assessing personnel performance and providing constructive feedback for improvement.
- Relayed crucial information and coordinated operations using radio communications equipment.
- Mitigated risks by conducting thorough safety assessments and implementing appropriate measures.
- Operated and maintained armored vehicles.
Education
GED -
Army Foundation College Harrogate
England08-2014
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
Timeline
Delivery Driver
Veterans Association Food Bank
11.2024 - Current
Freight Conductor
Canadian Pacific Kansas City Railway
02.2020 - 11.2024
Soldier
British Army
09.2013 - 09.2018
GED -
Army Foundation College Harrogate