Don Manzara
London
Summary
Reliable individual with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
8
8
years of professional experience
Work History
Sheet Metal Apprentice
Zed-Air Heating and Cooling
06.2020 - 08.2024
- Demonstrated adaptability by working effectively under diverse weather conditions at both indoor and outdoor job sites.
- Enhanced project efficiency by assisting in the fabrication, assembly, and installation of sheet metal products.
- Exceeded client expectations consistently through meticulous attention to detail and craftsmanship in all projects.
- Contributed to successful installations by working closely with senior technicians on site.
- Gained expertise in different types of metals, their properties, and appropriate uses for each project requirement.
- Optimized productivity by quickly adapting to new techniques and technologies introduced within the industry.
- Developed hands-on skills through regular use of hand tools, power tools, and welding equipment in daily tasks.
- Completed projects on time by effectively prioritizing tasks and maintaining focus on work progress.
- Assisted in training new hires on the proper use of tools, equipment, and best practices in sheet metal work.
Steel Stud Installer
MJ Acoustics
08.2019 - 06.2020
- Operated tools, equipment, and machinery according to safety standards.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Demonstrated strong problem-solving abilities in addressing unexpected challenges during the construction process, helping maintain project timelines and budgets.
- Contributed to overall project success by consistently meeting deadlines and exceeding quality expectations.
- Streamlined workflow by organizing tools and materials, maintaining a clean workspace throughout each project.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Sales Associate
Perani's Hockey World / London Sports Excellence
09.2016 - 08.2019
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Recommended complementary purchases to customers, increasing revenue.
- Performed cash, card, and check transactions to complete customer purchases.
Lot Loader
Home Depot
04.2018 - 11.2018
- Collaborated with store associates to ensure timely retrieval of carts from the parking lot, increasing store cleanliness and accessibility.
- Streamlined the loading process by proactively identifying customer needs and coordinating with store associates to gather necessary items promptly.
- Implemented time-management strategies when juggling multiple tasks or priorities during peak business hours for seamless operations.
- Sustained a high level of physical endurance by consistently moving, lifting, and carrying heavy objects throughout the workday.
- Loaded customer vehicles with care to prevent damage or injury while maximizing space utilization.
Education
Commercial Sheet Metal - Stage 2
Fanshawe College
London, ON03-2023
Commercial Sheet Metal - Stage 1
Fanshawe College
London, ON12-2021
Renovation Certificate - Renovation
Fanshawe College
London, ON03-2019
Skills
- Material Knowledge
- Hardworking and Reliable
- Customer Relationship Building
- Up-selling
- Customer Service
- Time Management and Deadlines
- Attention to Detail
- Analytical problem solver
Languages
English
Timeline
Sheet Metal Apprentice
Zed-Air Heating and Cooling
06.2020 - 08.2024
Steel Stud Installer
MJ Acoustics
08.2019 - 06.2020
Lot Loader
Home Depot
04.2018 - 11.2018
Sales Associate
Perani's Hockey World / London Sports Excellence
09.2016 - 08.2019
Commercial Sheet Metal - Stage 2
Fanshawe College
Commercial Sheet Metal - Stage 1
Fanshawe College
Renovation Certificate - Renovation
Fanshawe College
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