Summary
Overview
Work History
Education
Skills
Timeline
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Don Hepburn

Don Hepburn

Fort Langley

Summary

Dynamic Residential Realtor at Homelife Benchmark Realty, recognized for exceptional client satisfaction and adept contract management. Leveraged marketing expertise and problem-solving skills to negotiate favorable terms, ensuring seamless transactions. Proven ability to educate clients on market trends while maintaining a flexible schedule to meet diverse needs. Committed to delivering outstanding results in every engagement.

Overview

45
45
years of professional experience

Work History

Residential Realtor

Homelife Benchmark Realty
09.1992 - Current
  • Ensured timely completion of necessary paperwork, coordinating with various parties throughout transactions for seamless progress towards closing dates.
  • Educated clients about local neighborhoods, schools, amenities, and community features relevant to their housing search criteria.
  • Increased client satisfaction by providing exceptional customer service and addressing their specific needs in finding residential properties.
  • Developed strong relationships with lenders, inspectors, and appraisers to streamline the home buying process for clients.
  • Negotiated favorable contract terms for clients, resulting in successful transactions and positive outcomes for both buyers and sellers.
  • Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
    • Overi>over 1000 successful transactions through the years

Senior Clerk (Junior Management)

Save on Foods
08.1983 - 07.1992
  • Prioritized workload effectively managing multiple tasks at once maintaining focus under pressure while meeting deadlines consistently.
  • Managed incoming correspondence, ensuring proper distribution and timely response from appropriate personnel.
  • Improved office efficiency by streamlining filing systems and organizing essential documents.
  • Set up meetings and organized supporting materials.
  • Increased customer satisfaction through prompt responses to inquiries and effective problem resolution.
  • Placed supply orders and restocked office items.
  • Provided administrative support for senior leadership during critical decision-making processes or high-profile projects.
  • Served as a liaison between departments, facilitating communication to ensure smooth operations within the organization.
  • Contributed to cost-saving efforts by monitoring inventory levels and placing orders for necessary supplies in a timely manner.
  • Developed strong relationships with vendors to negotiate favorable terms for contracts and purchases.
  • Assisted with onboarding of new employees.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • During evening hours, managed over 50 employees at a time & maintained customer service

Residential Roofer

Max ( My Boss)
01.1982 - 08.1983
  • Repaired damaged roofs due to weather events or wear-and-tear, prolonging the lifespan of residential homes'' exteriors.
  • Ensured accurate material estimates for projects, reducing waste and minimizing expenses.
  • Performed precise measurements of roofing materials, ensuring appropriate cuts for optimal fit and minimal waste.
  • Enhanced customer satisfaction by efficiently completing roofing projects on time and within budget constraints.
  • Exceeded client expectations by consistently delivering high-quality work and ensuring a seamless experience from consultation to project completion.
  • Reduced project completion times through effective team coordination and communication with other crew members.
  • Strengthened company reputation through consistent attention to detail on each project from start to finish.
  • Collaborated with project managers to develop efficient work schedules, optimizing crew productivity.
  • Maintained a clean and safe worksite, adhering to OSHA guidelines and preventing accidents or injuries.
  • Achieved high-quality workmanship by consistently adhering to safety protocols and industry standards.
  • Effectively communicated with homeowners regarding project updates, addressing concerns promptly and professionally.
  • Conducted thorough post-project inspections to ensure the highest level of craftsmanship was maintained throughout the entire process.
  • Delivered exceptional customer service by responding quickly to emergency calls for roof repairs or leaks as needed.
  • Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
  • Performed patching and resealing of roofs to provide maintenance, repairs and protection.
  • Repaired chimneys and other roof protrusions.
  • Cleaned up work areas upon completion of projects.

Commercial Fisherman

Stan Hunt
06.1980 - 09.1982
  • Troubleshoot and repaired equipment and kept fishing vessels clean to maintain machinery in good working order.
  • Improved catch quality by employing proper handling and storage methods aboard the vessel.
  • Reduced operating costs through effective maintenance of fishing gear and onboard equipment.
  • Collaborated with the crew in executing daily tasks, resulting in increased productivity and teamwork.
  • Conducted emergency drills and maintained lifeboats, signal flares and other survival equipment to prepare for inherent dangers.
  • Enhanced communication among crew members, fostering a collaborative work atmosphere that improved overall efficiency.
  • Used manual methods or hoisting equipment to move supplies, nets, traps and catches to and from vessel.
  • Cleaned equipment and facilities, paying close attention to operability and safety.
  • Conducted daily inspections, completed basic maintenance and performed minor repairs to keep gear and equipment in optimal condition.
  • Kept up with detailed ship and gear maintenance schedule to maintain optimal fishing levels and revenue returns.
  • Title was Skiff man & Deckhand . Operated Skiff & became proficient at maneuvering the Skiff at high speeds to enable the TIE-up man to do his job efficiently . Deckhand duties were numerous in playing a part in the overall teamwork to achieve successful fish sets.

Education

High School Diploma -

NORTH DELTA HIGH & UBC REAL ESTATE COURSE
British Columbia
07-1992

Skills

  • Listing presentation
  • Buyer representation
  • Document preparation
  • Social media marketing
  • Client counseling
  • Seller representation
  • Marketing expertise
  • Contract management
  • Closing coordination
  • Hardworking , diligent , pro-active , works well in a team frame work
  • Problem-solving
  • Attention to detail
  • Excellent communication
  • Customer satisfaction
  • Flexible schedule
  • Sales negotiation

Timeline

Residential Realtor

Homelife Benchmark Realty
09.1992 - Current

Senior Clerk (Junior Management)

Save on Foods
08.1983 - 07.1992

Residential Roofer

Max ( My Boss)
01.1982 - 08.1983

Commercial Fisherman

Stan Hunt
06.1980 - 09.1982

High School Diploma -

NORTH DELTA HIGH & UBC REAL ESTATE COURSE

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Don Hepburn