Don Curnow
Roseville
Summary
Versatile and dynamic professional with a proven track record at Starbucks, Extreme Learning, and Sole Desire Shoes, excelling in customer service and cash handling. Demonstrated ability to foster relationships, enhancing repeat business through excellent people skills and problem-solving. Adept at collaborating with teams to achieve goals, showcasing a unique blend of listening and multi-tasking strengths.
Overview
16
16
years of professional experience
Work History
Sales Associate
Sole Desire Shoes
10.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
Learning Coach
Extreme Learning
02.2013 - 06.2019
- Integrated cross-curricular elements into lessons, providing students with a well-rounded education and reinforcing connections between subjects.
- Supported struggling learners with targeted instruction, resulting in increased academic achievement.
- Helped students prepare for tests and exams by providing guidance, motivation, and encouragement.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills.
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Organized extracurricular activities that promoted personal growth, social skills development, and community engagement among students.
Barista
Starbucks
10.2008 - 05.2010
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Operated espresso machines and commercial coffee brewers to create beverages.
Education
Bachelor of Arts - Recording Technology
CSUMB
Seaside, CA12-2012
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Cash handling
- Cash register operation
- POS system operation
- Upselling
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Sales Associate
Sole Desire Shoes
10.2021 - Current
Learning Coach
Extreme Learning
02.2013 - 06.2019
Barista
Starbucks
10.2008 - 05.2010
Bachelor of Arts - Recording Technology
CSUMB
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