Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Don Cudmore

Paris,ON

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

20
20
years of professional experience

Work History

Wood and Steel Work

Self Employment Specialists
02.2019 - Current

Designing and producing custom made wood and steel furniture and crafts to sell to the public and existing customers.


Details of work:

Advertising, designing, wood working table saw, power edger, power planer, routers, sanders, drill press staining, finish coats.

Steel work cutting, fabrication, welding, grinding, sanding, priming , painting, packing and shipping.

Property Management

Skyline Living
11.2012 - 02.2019
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Supervise on site employees, contractors, and sub contractors.
  • Promptly responded to tenant complaints and concerns for over [Number] properties.
  • Greeted approximately [Number] prospective tenants weekly.
  • Managed maintenance and custodial staff of [Business Name].
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Exceeded annual occupancy of [Number]% in [Year].
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Developed and implemented marketing strategies to increase occupancy rates.
  • Maintained sufficient number of units market-ready for lease.

Drywall Contractor

Self Employed
07.2007 - 05.2012
  • Consulted with customers to assess needs and propose optimal solutions.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Hired and oversaw subcontractors to meet project needs.
  • Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
  • Negotiated fees and contracts to reach mutually beneficial agreements with clients.
  • Researched and identified innovative solutions to acquire resources and meet customer needs.
  • Developed and maintained user documentation to establish product understanding.
  • Trained new team members to apply best coding best practices and proper use of development tools.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Evaluated customer needs and feedback to drive product and service improvements.

Supervisory Specialist Pipe Fitting and Welding

Wilder Mechanical
02.2004 - 07.2007
  • Trained, coached and motivated staff to maintain high performance levels.
  • Coordinated supplies, set schedules and delegated assignments to keep team on target and achieve productivity goals.
  • Kept files, logs and records updated with latest information.
  • Facilitated communication and increased work efficiency between [Type] and [Type] department team members.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Achieved results by working with staff to meet established targets.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Developed and implemented customer service policies to enhance satisfaction.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Gathered, organized and input information into digital database.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Generated reports detailing findings and recommendations.

Education

No Degree - Ontario Health And Safety Course

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON And Guelph ON
06.2000

Ontario Management Development Program

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON And Guelph On
05.2000

Blue Print Reading And Welding Course 6 Months

Mohawk College
Brantford Ontario
01.1975

High School Diploma -

Cattaragus Central High School
Cattaragus New York
06.1973

Skills

  • Time Management
  • Forklift Operation
  • GPS and Route Planning
  • Customer Service
  • Vehicle Inspection
  • Shipping and Packaging
  • Service Delivery

Languages

English
Full Professional

Additional Information

Extensive customer serves experience , dealing with customers, dealing with difficult people, problem solving, and comunication.

Timeline

Wood and Steel Work

Self Employment Specialists
02.2019 - Current

Property Management

Skyline Living
11.2012 - 02.2019

Drywall Contractor

Self Employed
07.2007 - 05.2012

Supervisory Specialist Pipe Fitting and Welding

Wilder Mechanical
02.2004 - 07.2007

No Degree - Ontario Health And Safety Course

Conestoga College Institute of Technology And Advanced Learning

Ontario Management Development Program

Conestoga College Institute of Technology And Advanced Learning

Blue Print Reading And Welding Course 6 Months

Mohawk College

High School Diploma -

Cattaragus Central High School
Don Cudmore