Summary
Overview
Work History
Education
Skills
Languages
Timeline
Don Crisp

Don Crisp

Retired
Regina,SK

Summary

In a nut shell, the past 28 plus years in the funeral service industry I have developed my sympathy and compassion ( which was always there ) to a new level. It’s hard not too. When a loss is eminent or has occurred. Families are always full of different dynamics and pets are no different than losing a parent or sibling. They are all our family. January 31, 2023 I retired and like many, now find my self with extra time on my hands,

I’d appreciate a tour of your facility and a follow up discussion on what you offer in the way of a job description, volunteering or working part time. I have been licensed since 2000 in both the cremation side and funeral side. Currently, I hold my Sask Crematory Council licence to cremate.

My strong work ethic and problem-solving skills, coupled with a focus on continuous improvement and teamwork, have consistently contributed to achieving strategic objectives and high levels of customer, management and personal satisfaction.

Overview

26
26
years of professional experience

Work History

Licenced Cremation Operator

Paragon Funeral Service
05.2011 - 01.2023
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Worked outside in all weather conditions.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
  • Accurately documented all operational data, ensuring up-to-date records for review and analysis.
  • Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
  • Supported management in achieving strategic objectives related to productivity, cost control, quality assurance, compliance with regulatory requirements.
  • Enhanced production efficiency by implementing optimized machine settings and routine maintenance procedures.
  • Actively participated in cross-functional teams, contributing valuable input on process improvements and best practices for overall operational success.
  • Achieved high levels of customer satisfaction with consistent delivery of products on schedule and within specifications.
  • Contributed to cost reduction efforts by monitoring resource usage and minimizing waste during operations.
  • Streamlined workflow by identifying bottlenecks in the production line and suggesting improvements.
  • Monitored and tracked warehouse inventory and ordered new materials to prevent shortages.
  • Maintained organized work area by cleaning and removing hazards.
  • Made sure that products were produced on time and are of good quality.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Collaborated with other departments to optimize production workflows.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
  • Adjusted machines to increase productivity for runs.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Reviewed production schedules and streamlined processes.
  • Oversaw logistics and inventory management for storeroom.
  • Inspected products and machines to maintain quality and efficiency.

Licenced Funeral Director

Paragon Funeral Service
05.2011 - 01.2023
  • Conducted thorough follow-ups with families after funeral services were completed to gather feedback and continually improve service offerings.
  • Navigated complex legal processes related to death certificates, permits, and other necessary documentation for each funeral service.
  • Handled sensitive situations professionally while maintaining confidentiality of personal information at all times.
  • Streamlined communication between family members, clergy, and other involved parties to ensure seamless coordination of funeral services.
  • Collaborated with families to plan meaningful and unique memorial services tailored to their specific needs.
  • Managed all aspects of funeral services, ensuring that each event ran smoothly from start to finish.
  • Educated clients on available options for burial or cremation, helping them make informed decisions about final arrangements.
  • Maintained accurate records and documentation to ensure compliance with state regulations and industry standards.
  • Improved client retention by consistently delivering exceptional customer service throughout the entire funeral planning process.
  • Developed strong relationships with community partners, such as local clergy and vendors, enhancing the overall service experience for clients.
  • Enhanced family satisfaction by providing compassionate and personalized funeral services.
  • Assisted families in selecting appropriate merchandise such as caskets or urns based on their preferences and budget constraints.
  • Oversaw maintenance tasks related to facility upkeep, ensuring a clean and well-presented environment conducive to mourning guests'' comfort.
  • Coordinated transportation logistics for funerals, including procession routes and vehicle arrangements, minimizing delays or disruptions during the events.
  • Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
  • Picked up deceased at private homes, hospitals and county morgues.
  • Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
  • Closed and secured caskets and led funeral corteges to churches and burial sites.
  • Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
  • Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
  • Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
  • Discussed pre-arranged funeral options and explained pricing to clients.
  • Discussed nature of funeral service, disposition of remains and funeral costs with family members.
  • Secured and filed burial permits and made funeral arrangements.
  • Drafted and published Number obituaries per week on behalf of families served.
  • Completed death certificates, burial permits and other legal documents for families.
  • Helped families select funeral and burial details from range of available options.
  • Supported grieving loved ones through difficult time and aided with details such as obituary notice wording.
  • Arranged clergy, music and other service details for clients.
  • Coordinated transportation of remains between medical facilities, funeral home and burial locations.
  • Worked with cemeteries to schedule grave opening and closing.
  • Managed timing of floral deliveries for multiple services per day.

Licenced Funeral Director

Speers Funeral Chapel
02.1997 - 05.2011

Licenced Cremation Operator

Community Cremation Services Ltd
02.1997 - 05.2011

Education

Cremation Licence Current - Cremation

Sask Crematory Council, Saskatoon, SK

Funeral Director Licence 2000-2023 - Funeral Service

Funeral And Cremation Services Council, Regina, SK

Skills

  • Attention to Detail
  • Problem-Solving
  • Teamwork and Collaboration
  • Troubleshooting
  • Equipment Operation
  • Machine Operation
  • Efficient multitasking
  • Effective Communication
  • Valid Driver's License
  • Safety Compliance
  • Heavy Lifting
  • Production work
  • Production procedures
  • Quality Assurance
  • Hand-Eye Coordination
  • Flexible Schedule
  • Data Entry
  • Issue Resolution
  • Analytical Thinking
  • Materials Handling
  • Manufacturing Procedures
  • Deadline Adherence
  • Loading and unloading
  • Customer Service
  • Continuous Improvement
  • Warehouse Operations
  • Hand and Foot Coordination
  • Work Scheduling
  • Staff Management
  • Teamwork and Coordination
  • Positive Attitude
  • Good Communication
  • Teamwork and Communication
  • Strong Work Ethic
  • Punctual and Reliable
  • Following Instructions
  • Computer Skills
  • Safe Machine Operation
  • Worksite safety
  • Punctual and Dependable
  • Visual Inspection
  • Health and Safety Regulations
  • Pallet Jacks

Languages

English
Professional Working

Timeline

Licenced Cremation Operator - Paragon Funeral Service
05.2011 - 01.2023
Licenced Funeral Director - Paragon Funeral Service
05.2011 - 01.2023
Licenced Funeral Director - Speers Funeral Chapel
02.1997 - 05.2011
Licenced Cremation Operator - Community Cremation Services Ltd
02.1997 - 05.2011
Sask Crematory Council - Cremation Licence Current , Cremation
Funeral And Cremation Services Council - Funeral Director Licence 2000-2023, Funeral Service

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Don CrispRetired