Don Banga
Edmonton,AB
Summary
Professional with strong background in customer service and sales,. Known for fostering collaboration and delivering results under dynamic conditions. Skilled in managing transactions and handling customer inquiries. Reliable, adaptable, and focused on enhancing customer satisfaction and team performance.
Overview
3
3
years of professional experience
Work History
Box Office Agent
Ticketmaster
07.2024 - Current
- Managed ticket sales and customer inquiries effectively, ensuring exceptional service delivery.
- Utilized Ticketmaster systems to process transactions accurately and efficiently.
- Resolved customer issues promptly, enhancing overall satisfaction and loyalty.
- Assisted in maintaining up-to-date knowledge of event schedules and ticket availability.
Exhibition Guide
Conseil Scolaire Centre Nord
09.2022 - 10.2022
- Facilitated communication between students, teachers, and parents to enhance engagement.
- Developed an extensive knowledge of local history and culture, enabling the provision of accurate information and insightful commentary during tours.
- Guided groups of up to 20 people on scheduled tours.
Education
Bachelor of Arts - Economics
Macewan University
Edmonton01-2029
Skills
- Patience and empathy
- Reliability and punctuality
- Sales management
- Professionalism and courtesy
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Box Office Agent
Ticketmaster
07.2024 - Current
Exhibition Guide
Conseil Scolaire Centre Nord
09.2022 - 10.2022
Bachelor of Arts - Economics
Macewan University