ALPHA SULEIMAN
Welland,ON
Summary
To obtain a full-time position at Canada Security Protection as a Network Technician and be able to utilize my technical experience and skills to help and serve the institution to be more successful
Over seven years of experience working in the electronics/IT field Effective written and oral communication skills Excellent troubleshooting, problem solving and effective decision making skills Ability to work independently and outstanding team work skills demonstrated when working with Computer Cabling Inc. Fluent in 10 languages (ex. English, Arabic, French etc.) Strong Computer literacy and CCNA, GSM, Linux Operating System, Network+, C Programming Language and more.
Overview
9
9
years of professional experience
Work History
IT Consultant
iCirus Communications Inc
Mississauga, ON
11.2021 - Current
- Globally managed several satellite IT locations, maintaining secure and operational corporate infrastructure.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Created centralized management capability by integrating warehouse management software applications.
Information Technology Technical Support
Seneca College
Toronto, ON
09.2017 - 09.2018
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Utilized various software and tools to streamline processes and optimize performance.
- Completed day-to-day duties accurately and efficiently.
Computer Technician
TAM Computers
Toronto, ON
05.2016 - 01.2017
- Configured network settings as per customer requirements.
- Conducted routine maintenance on servers and systems, keeping networks fully operational during peak periods.
- Installed, configured and maintained computer hardware, software systems, networks and peripherals.
Fiber Optic Technician
Computer Cabling Inc
Brampton, ON
06.2016 - 11.2016
- Inspected and tested fiber optics equipment to ensure optimal performance.
- Performed maintenance on fiber optic networks.
- Installed, terminated, spliced and tested fiber optic cables.
Customer Care
SITEL Canada (Cox Communication)
11.2015 - 01.2016
- Answered calls from customers and dealing with their requests
- Gave detailed explanations to help customer understand the bills
- Fixed customers’ network coverage
Education
ONTARIO COLLEGE DIPLOMA - Computer and Information Systems Security
Seneca College
Toronto, ON01-2018
Electronics Engineering Technology -
New Brunswick Community College
Saint John, NB12.2015
ONTARIO COLLEGE DIPLOMA - Data Analytics
Canadian Institute of Management And Technology
Mississauga, ONSome College (No Degree) - CISCO NETWORKING NETWORK ASSOCIATE
Information Technology Institute-Kuwait
State Of KuwaitSkills
- Network troubleshooting
- Information security
- Data analysis
- Customer service
- Project management
- Technical support
- Problem solving
- Team collaboration
- Critical thinking
- IT governance
- Network administration
- IT risk management
- IT asset management
- Cybersecurity expertise
Timeline
IT Consultant
iCirus Communications Inc
11.2021 - Current
Information Technology Technical Support
Seneca College
09.2017 - 09.2018
Fiber Optic Technician
Computer Cabling Inc
06.2016 - 11.2016
Computer Technician
TAM Computers
05.2016 - 01.2017
Customer Care
SITEL Canada (Cox Communication)
11.2015 - 01.2016
ONTARIO COLLEGE DIPLOMA - Computer and Information Systems Security
Seneca College
Electronics Engineering Technology -
New Brunswick Community College
ONTARIO COLLEGE DIPLOMA - Data Analytics
Canadian Institute of Management And Technology
Some College (No Degree) - CISCO NETWORKING NETWORK ASSOCIATE
Information Technology Institute-Kuwait
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