Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Work Preference
Software
Timeline
Hi, I’m

DOMINIQUE MELVIN ASSIENE

Toronto,Ontario
Every problem is a gift—without problems we would not grow.
Tony Robbins
DOMINIQUE MELVIN ASSIENE

Summary

Detail-oriented Operational Analyst at BMO Financial Group. Proven expertise in data analysis, financial statement management, and problem-solving, with a track record of managing over $10 million in commercial loan setups. Proficient in Microsoft Office and equipped with an MBA in Finance and Investment, bringing advanced analytical and financial skills to support effective budgeting and wealth management solutions. People-centric by nature, with excellent communication, leadership abilities, and trustworthiness that foster collaboration and build stakeholder confidence.

Overview

3
years of professional experience

Work History

BMO Financial Group

Operation Analyst
05.2022 - 08.2023

Job overview

  • Explored the Commercial Lending Operation for upper mid-market supporting commercial loan request of over $10MM+
  • Mastered funding set up (loan, renewal, amortization, rate, schedule payment and interest)
  • Over 10 fundings per day
  • Prepared about 50 collateral documents per month and managed wire transfers via secure Intranet to business partners
  • Used LoanIQ as a daily system to set up loans, interest rates, and schedule payment
  • Ensured clients' cases were completed in a timely manner within SLA, increasing business partner satisfaction and trust

Global Payments Financial Services

Account Advisor
01.2022 - 03.2022

Job overview

  • Began as an Account Advisor through B2B, managing my own portfolio of 30 clients from Desjardins
  • Managed re-pricing interest of merchants to profitable level and maintained a high retention ratio above 90%
  • Ensured the SLA was respected with voice mail, trackers, and email follow-up

TPS Promotions & Incentives

Fulfillment Coordinator
09.2021 - 01.2022

Job overview

  • Partnered closely with big brands such as Starbucks, Toyota, Acura, Honda, IG Wealth Management and Scotiabank
  • Handled fast-paced environment of supply chain with heavy duties; purchasing/creating orders, stock inventory, special customer requests and delivery arrangements
  • About 20 orders to handle per day
  • Invoiced dozens of bills to customers with accuracy and diligently

Globalfaces Direct

Bilingual Service Representative
08.2020 - 12.2020

Job overview

  • Associated in inbound team to collect monthly donations for multiple charities in North America in both French and English
  • Educated people about different programs led to sponsoring children for Unicef Canada, SickKids, Heart and Stroke, Children International, Canadian Red Cross and Medecins sans Frontieres
  • Over 300 donations collected per month
  • Served service under Payment Card Industry (PCI) compliance to guarantee donor privacy
  • Fast-paced environment and high phone call volume with about 60 calls per day

Gavi Alliance

Intern at the IT Department
02.2015 - 02.2015

Job overview

  • First experience exposed to computer sciences in the IT department of a leading international organization
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Allowed to attend official and unofficial meetings, encompassed global topics such as IT support to finance, food supply and vaccine logistics

Education

CAMERON BUSINESS SCHOOL
, Wilmington, United States

MBA from Finance And Investment
12.2024

ESSCA SCHOOL OF MANAGEMENT
, Paris, France

Master of Science from International Management And Sustainability
12.2023

York University
, Toronto, Canada

Bachelor of Arts from Business Economics
06.2021

Private French Institute of Saint-Dominique
, Rome, Italy

French Baccalaureate from Science Economique & Social
06-2018

Skills

  • Teamwork and Collaboration
  • Outstanding communication skills
  • Strong Academic Record
  • Problem-Solving
  • Fast Learner
  • Presentations
  • Loan IQ
  • Financial Statements
  • Business Mathematics
  • International Financial Reporting Standards

Languages

French
English
Italian
Availability
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Software

LoanIQ

Timeline

Operation Analyst

BMO Financial Group
05.2022 - 08.2023

Account Advisor

Global Payments Financial Services
01.2022 - 03.2022

Fulfillment Coordinator

TPS Promotions & Incentives
09.2021 - 01.2022

Bilingual Service Representative

Globalfaces Direct
08.2020 - 12.2020

Intern at the IT Department

Gavi Alliance
02.2015 - 02.2015

CAMERON BUSINESS SCHOOL

MBA from Finance And Investment

ESSCA SCHOOL OF MANAGEMENT

Master of Science from International Management And Sustainability

York University

Bachelor of Arts from Business Economics

Private French Institute of Saint-Dominique

French Baccalaureate from Science Economique & Social
DOMINIQUE MELVIN ASSIENE