Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dominique Swaby

Edmonton,AB

Summary

Dynamic Project Coordinator and Manager with a proven track record at DNOW and The PressBox, with over 15 years experience excelling in coordination and enhancing systems. Skilled at leveraging critical thinking and team leadership to enhance productivity and customer satisfaction, achieving seamless cross-departmental collaboration and successful project completions. Talented in fostering positive environments and streamlining operations, significantly boosting team efficiency. Experienced at executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills. Talented professional considered knowledgeable leader and dedicated problem solver.

Overview

15
15
years of professional experience

Work History

Project Coordinator

DNOW
02.2011 - Current
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
  • Liaised between multiple departments across Canada to facilitate communication and keep appropriate parties updated on project developments.
  • Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
  • Oversaw daily operations of the department for anything over, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
  • Led successful project completions under tight deadlines for projects ranging from 50, 000.00- 6 Million dollars, coordinating effectively across multiple teams.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.
  • Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
  • Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.

Supervisor

DNOW
02.2011 - 03.2019
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.

Manager

PressBox
09.2009 - 01.2010
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.

Education

Open Studies -

Grant Macewan
Edmonton

Advanced Diploma - Interior Design

Interior Design Institute
Vancouver, BC
04.2015

Skills

  • Problem-Solving
  • Project Coordination
  • Time Management
  • Detail Oriented
  • Project Management
  • Critical Thinking
  • Flexible and Adaptable
  • Attention to Detail
  • Team Leadership
  • Risk Analysis and Management
  • Relationship Building
  • Conflict Resolution
  • Training and Development
  • Multiple Priorities Management
  • Customer Service

Languages

English
Native or Bilingual
French
Professional Working

Timeline

Project Coordinator

DNOW
02.2011 - Current

Supervisor

DNOW
02.2011 - 03.2019

Manager

PressBox
09.2009 - 01.2010

Open Studies -

Grant Macewan

Advanced Diploma - Interior Design

Interior Design Institute

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Dominique Swaby