Dominique Starks
Oakland
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
6
6
years of professional experience
Work History
Unarmed Security Guard
Securities- Mental Health care hospital
San Francisco
01.2020 - 05.2025
- Reacted quickly to suspicious activities and events to prevent and isolate potential dangers.
- Maintained a working knowledge of the locations of various departments, buildings, and access routes.
- Provided employees and visitors with proper company-issued identification, maximizing security.
- Operated two-way devices to summon emergency assistance or communicate with staff.
- Verified the security of windows, gates, and doors to prevent intrusions.
- Responded quickly to emergency situations such as fires or medical emergencies in accordance with established protocols.
- Directed drivers on the premises to control traffic.
Dek Clerk
community housing parnership
Oakland
05.2020 - 04.2021
- Utilized computer and job-related software to maintain and update filing, inventory, and database systems.
- Scanned, faxed, and filed invoices and sales receipts.
- Processed and prepared business and government forms and expense reports.
- Greet guests and provide customer service; ensure the front desk is neat, presentable, and equipped with supplies.
- Answer incoming calls, track and order office equipment, and maintain records and files.
- Copied and sorted office activities and business transactions.
Customer Service Associate
Walgreens
Oakland
10.2019 - 02.2020
- Resolved product or service problems by clarifying the customer's complaints and determining the cause of the problem.
- I followed up with the customer to support their satisfaction and resolve any issues.
- Greet and offer assistance with products and services, implement company asset protection procedures, maintain displays, and process cash, debit, checks, credit cards, and traveler's checks.
- Monitored customer feedback, and confirmed customer satisfaction.
Education
High School Diploma -
Dewey Academy
Oakland, CA06-2003
Skills
- Problem-solving skills
- Calendar management
- Problem solving
- Employee assistance
- Emergency response coordination
- Record keeping
- Customer service
- Time management
Timeline
Dek Clerk
community housing parnership
05.2020 - 04.2021
Unarmed Security Guard
Securities- Mental Health care hospital
01.2020 - 05.2025
Customer Service Associate
Walgreens
10.2019 - 02.2020
High School Diploma -
Dewey Academy
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