Dominique Lefebvre

Senior Project Manager, Translation

Trackforce

07.2019 - Current

Built and managed end-to-end localization program and strategy, resulting in successful product launches in 35 languages while maintaining strict adherence to deadlines and budgets.
Contributed to the development of company-wide standards and best practices for translation projects, ensuring consistency and excellence across all deliverables.
Coordinated closely with product managers to keep track of product updates requiring localization support (using JIRA).
Ensured compliance with industry regulations by staying current on changes in legislation or guidelines relevant to projects' scopes.
Analyzed project performance data regularly, identifying areas of improvement in processes and resource allocation for future projects.
Conducted post-project evaluations to identify areas of improvement and implement corrective actions for future endeavors.
Coordinated cross-functional teams to determine timely delivery and compliance of project requirements (Product, Engineering, Professional Services, Sales, HR, Client Success).
Established a translator training program, improving overall team skills and expertise in specialized industries.
Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives (Product, Engineering).
Spearheaded process improvement initiatives that resulted in increased productivity and streamlined workflows across departments.
Established and maintained strong relationships with external stakeholders, including clients and partners, ensuring smooth project execution and new business opportunities.
Proactively addressed client concerns and feedback, fostering long-term partnerships built on trust and reliable service delivery.
Leveraged machine translation tools to expedite turnaround times while maintaining high-quality output; experienced with Translation Management Systems and CAT Tools (Smartling, Trados, MemoQ).
Developed and enforced translation style guides and glossaries, ensuring consistent terminology use across all projects.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Negotiated contracts with language service providers and managed vendor relationships to ensure cost-effective solutions without compromising on quality.
Sourced, vetted and managed vendors needed to accomplish project goals.
Collaborated with marketing, professional services, HR and Sales teams to create multilingual content that resonated with target audiences in different regions.