Dominique Langdon
Grand Bank,NL
Summary
Proven Administration Manager with a track record of enhancing efficiency and productivity at Foodland/Sobeys. Excelled in staff training and development, and budgeting, achieving significant cost savings. Skilled in Microsoft Office and team motivation, consistently promoted a positive workplace culture, and improved operational workflows.
Overview
25
25
years of professional experience
Work History
Administration Manager
Foodland/Sobeys
Grand Bank, NL
05.2010 - 04.2024
- Supervised a team of administrative professionals, providing guidance, support, and constructive feedback to ensure high-quality service delivery.
- Developed effective filing systems that streamlined document retrieval, increasing efficiency within the workplace.
- Managed budgets and financial reporting, enabling effective allocation of resources and timely identification of potential cost savings.
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
- Learned and applied preferred systems for scheduling, purchasing, and problem-solving.
- Promoted a positive workplace culture by addressing employee concerns promptly and implementing initiatives aimed at boosting morale and job satisfaction.
- Supervised hiring processes and vendor relationships to maintain smooth operations for company.
- Oversaw corporate events designed to connect and support employees at work and outside of work.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Updated reports, managed accounts, and generated reports for company database.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Completed bi-weekly payroll for Number employees.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Clerk Typist/Records
St. John’s Health Care Corporation
St. John's, NL
05.1999 - 09.2000
- Increased operational efficiency through proficient use of office equipment such as printers, copiers, scanners, and computers.
- Eased workload for Doctors by taking on delegated tasks efficiently without compromising quality or attention to detail.
- Delivered exceptional customer service when interacting with clients, addressing their needs promptly, and professionally.
- Optimized time management by effectively multitasking across various responsibilities while adhering to strict deadlines.
- Assisted in project completion by providing essential clerical support such as copying, scanning, and faxing documents.
- Maintained a high level of confidentiality when handling sensitive information, ensuring the privacy of clients and colleagues alike.
- Corrected grammar, spelling, and syntax mistakes in medical records.
- Promoted a positive work environment through professional interactions with coworkers and supervisors alike.
- Reviewed records, paperwork, and orders for errors and resolved issues with minimal direction.
- Typed transcripts and patient documents with 80 WPM and 100% error rate.
- Ensured accuracy of records by consistently updating and maintaining databases with up-to-date information.
- Improved overall productivity by efficiently prioritizing and completing assigned tasks in a timely manner.
- Completed data entry of Type and Type information each day.
- Supported team members by managing multiple administrative tasks, including filing and scheduling appointments.
Education
Office Administration - General/medical
College of The North Atlantic Burin Campus
Burin, NL04.1999
High School Diploma -
John Burke High School
Grand Bank, NL06.1996
Skills
- Documentation And Reporting
- Staff Training and Development
- Office Management
- Filing systems
- Document Management
- Report Preparation
- Employee Management
- Calendar Management
- Team Building and Motivation
- Organizational Leadership
- Expense Reporting
- Budgeting and financial management
- Process Improvements
- Administrative Support
- Organization and Multitasking
- Office Administration
- Recordkeeping and Reporting
- Budgeting and Expense Monitoring
- Technology Troubleshooting
- Customer Service Management
- Office Supervision
- Documentation and control
- Mail handling
- Scheduling
- Records Management
- Staff Management
- Data Management
- Training and coaching
- Bookkeeping
- Schedule Management
- Employee Onboarding
- Workflow Planning
- Payroll and budgeting
- Hiring and Training
- Employee Development
- Expense Reports
- Accounting Procedures
- Microsoft Office
- Attention to Detail
- Administrative Management
- Time Management
- Data Entry
- Administrative background
Languages
English
Elementary
Timeline
Administration Manager
Foodland/Sobeys
05.2010 - 04.2024
Clerk Typist/Records
St. John’s Health Care Corporation
05.1999 - 09.2000
Office Administration - General/medical
College of The North Atlantic Burin Campus
High School Diploma -
John Burke High School