Dominique Hanhams
Bridgewater,NS
Summary
Adept Esthetician from The Look 4 U, specializing in skincare product knowledge and relationship building, significantly enhanced client satisfaction through personalized care and expert guidance. Mastered infection control and sanitation, ensuring a safe environment while boosting spa retail sales. Proven track record in fostering client loyalty and executing efficient scheduling, elevating the customer experience.
Overview
13
13
years of professional experience
Work History
Esthetician
The Look 4 U
Bridgewater, NS
07.2013 - 06.2023
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Sterilized equipment for patient treatments.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Recommended retail products for at-home
- Fostered friendly, warm, and exceptional customer experience.
- Demonstrated proficiency in various waxing services.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Streamlined appointment scheduling using software systems to accurately book appointments while managing waitlists when necessary.
- Reduced appointment cancellations by implementing effective reminder systems and maintaining open communication with clients.
Bus Driver
South Shore Regional Centre For Education
Bridgewater, NS
11.2021 - 10.2022
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Conducted pre-trip inspections of bus for safe operation.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
Cashier
McDonald's
Bridgewater, NS
10.2010 - 12.2013
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
Education
Esthetician - Esthetics
Nscc Annapolis Valley Campus
Middleton, NS06.2013
Skills
- Skincare product knowledge
- Extractions and pore cleansing
- Sanitization
- Sanitation maintenance
- Social Media Marketing
- Spa retail sales
- Eyebrow shaping and tinting
- Eyelash extension application
- Scheduling
- Infection Control
- Superior attention to detail
- Excellent team player
- Relationship building and management
- Client consultation abilities
- Professional Demeanor
- Makeup Application Techniques
- Client Needs Assessment
- Waxing and threading
- Sales background
Languages
English
Timeline
Bus Driver
South Shore Regional Centre For Education
11.2021 - 10.2022
Esthetician
The Look 4 U
07.2013 - 06.2023
Cashier
McDonald's
10.2010 - 12.2013
Esthetician - Esthetics
Nscc Annapolis Valley Campus