Dominique Gomez
San Pablo,CA
Summary
Dynamic and results-oriented professional with a proven track record in customer service and leadership, honed at McDonald's and Carmen’s Jewelry. Excelled in effective communication, problem-solving, and training assessment, significantly enhancing customer engagement and team efficiency. Demonstrated exceptional time management and POS system proficiency, ensuring high standards of service and safety.
Overview
7
7
years of professional experience
Work History
Crew Member Trainer
McDonald's
02.2022 - Current
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
- Collaborated with team to swiftly and efficiently complete tasks.
- Adapted to different positions as required.
- Managed customer grievances with professionalism and kindness.
- Followed company guidelines consistently.
- Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
Sales Associate
Carmen’s Jewelry
01.2019 - 05.2023
- Developed excellent communication and interpersonal skills by interacting with customers on a daily basis.
- Acquired extensive knowledge of product lines, pricing structures, and sales strategies.
- Thrived in fast-paced settings by adjusting to constant changes.
- Negotiated contracts and prices with clients to exceed sales goals.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Personal Babysitter
Self Employed Services
01.2018 - 03.2023
- Provided a safe environment for children, ensuring their well-being and security at all times.
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks and meals.
- Handled emergencies effectively, demonstrating quick thinking and responsiveness in high-stress situations.
- Managed multiple responsibilities simultaneously; prioritizing tasks efficiently without compromising quality of care provided.
Education
Honor Roll -
De Anza High School
Richmond, CA06.2024
Skills
- Customer Service
- Surface Maintenance
- Time Management
- Effective Communication
- Leadership Qualities
- Teamwork and Collaboration
- Problem-Solving
- Customer Engagement
- Consistent Self-Regulation
- POS systems
- Food safety
- Restaurant standards
- Training assessment
Languages
Spanish
Native or Bilingual
Timeline
Crew Member Trainer
McDonald's
02.2022 - Current
Sales Associate
Carmen’s Jewelry
01.2019 - 05.2023
Personal Babysitter
Self Employed Services
01.2018 - 03.2023
Honor Roll -
De Anza High School
Similar Profiles
Debola AshimiDebola Ashimi
Crew member at McDonald'sCrew member at McDonald's
Noheris De LeonNoheris De Leon
Crew Trainer at McDonald'sCrew Trainer at McDonald's
Billy WekenmanBilly Wekenman
Cook Shift Leader at McDonald'sCook Shift Leader at McDonald's