Dominique Arturo
Hamilton,ON
Summary
Personable Office Administrator with three years of experience. Highly dependable, ethical and trustworthy support specialist and leader that blends advanced organizational, technical, and business acumen.
Overview
10
10
years of professional experience
Work History
Office Administrator
KV Electric
01.2021 - Current
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Handles all client interactions, phone calls, and email inquiries.
- Coordinated with subcontractors, utility companies and The Electrical Safety Authority for upcoming electrical projects.
- Manage company schedule and effectively coordinate employees that optimizes workloads resulting in overall improved productivity.
- Assisted in payroll processing, ensuring timely and accurate compensation for all employees.
- Arrange employee training sessions for various health and safety certifications.
Key Holder Supervisor
La Vie En Rose
08.2020 - 08.2022
- Managed daily store operations, including opening and closing procedures, reconciliations, and staff supervision.
- Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
- Addressed customer concerns promptly and professionally, leading to improved customer experiences.
Front Desk Agent
Mountaineer Lodge
05.2019 - 03.2020
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Facilitated smooth guest experiences by coordinating with multiple departments across the property.
Food Service Supervisor
Manchu WOK
08.2014 - 05.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assistant Coach - Midget Girls & Boys
Cathedral High School
09.2015 - 04.2016
- Provided guidance and mentorship to volleyball athletes to help reach full potential.
- Ensured athlete safety during practices and competitions by following proper protocols and guidelines.
- Reviewed and updated game strategies and techniques to optimize training sessions.
Education
General Business
Mohawk College
Hamilton, ON04.2018
Cathedral High School
Hamilton, ON05.2016
Skills
- 10 years Customer Service Experience
- Administrative Management
- Scheduling and Coordinating
- Accounts Receivable & Payable
- Purchase Orders
- Health and safety
- Payroll
- QuickBooks Proficiency
Languages
English
Full Professional
Filipino
Native or Bilingual
References
Corey Vantol, Co-owner of KV Electric Enterprises Inc
(905) 929-8166
sales@kvelectrician.com
Denise Jankowski, Store Manager of La Vie en Rose (Limeridge)
(289) 377-9293
Timeline
Office Administrator
KV Electric
01.2021 - Current
Key Holder Supervisor
La Vie En Rose
08.2020 - 08.2022
Front Desk Agent
Mountaineer Lodge
05.2019 - 03.2020
Assistant Coach - Midget Girls & Boys
Cathedral High School
09.2015 - 04.2016
Food Service Supervisor
Manchu WOK
08.2014 - 05.2019
General Business
Mohawk College
Cathedral High School
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