Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dominique Afflick

Los Angeles

Summary

Polished, personable, and service-driven professional with experience in luxury retail, administrative support, and high-touch customer-facing environments. Known for creating warm, welcoming first impressions while maintaining professionalism, poise, and efficiency in fast-paced settings. Skilled in guest relations, front desk support, communication, multitasking, and delivering elevated customer experiences.

Overview

18
18
years of professional experience

Work History

Team Leader

Topshop
Los Angeles, CA
11.2014 - 06.2020
  • Assisted customers with purchases, merchandise selection, and store support.
  • Supported fitting room, register, and sales floor operations.
  • Contributed to a positive, polished customer experience.

Retail Sales Lead

UNIQLO
Los Angeles, CA
09.2012 - 06.2020
  • Provided excellent customer service in a high-volume retail environment.
  • Assisted with merchandise, transactions, and customer inquiries.
  • Maintained a clean, organized, and inviting sales floor.

Administrative Assistant

Frazier Construction
New York, NY
08.2007 - 03.2012
  • Provided administrative support in a fast-paced office environment.
  • Answered phones, responded to emails, scheduled appointments, and maintained records.
  • Assisted clients, vendors, and staff with professionalism and excellent service.
  • Supported office operations with strong organization and attention to detail.

Administrative Support

Donna Karan

  • Assisted with scheduling, communications, data entry, and office coordination.
  • Maintained records and supported daily operations in a polished professional environment.
  • Demonstrated professionalism, discretion, and strong interpersonal skills.

Sales Associate

Barney’s New York
New York, NY
01.2008 - 06.2010
  • Delivered elevated customer service in a luxury retail setting.
  • Assisted clients with personalized recommendations and attentive support.
  • Maintained strong presentation standards and a welcoming customer environment.

Administrative Support

Donna Karen New York
New York, NY
06.2002 - 05.2006
  • Assisted with scheduling, communications, data entry, and office coordination.
  • Maintained records and supported daily operations in a polished professional environment.
  • Demonstrated professionalism, discretion, and strong interpersonal skills.

Education

Bachelor of Science - Journalism

New York University
New York, NY
05.2010

Skills

    Guest Relations Hospitality Front Desk Support Luxury Customer Service Reservation/Appointment Coordination Administrative Support Professional Communication Phone & Email Etiquette Multitasking Team Collaboration Conflict Resolution POS Systems Cash Handling Organization Attention to Detail

Timeline

Team Leader

Topshop
11.2014 - 06.2020

Retail Sales Lead

UNIQLO
09.2012 - 06.2020

Sales Associate

Barney’s New York
01.2008 - 06.2010

Administrative Assistant

Frazier Construction
08.2007 - 03.2012

Administrative Support

Donna Karen New York
06.2002 - 05.2006

Bachelor of Science - Journalism

New York University
Dominique Afflick