Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dominique Afflick

Los Angeles

Summary

Polished, personable, and service-driven professional with experience in luxury retail, administrative support, and high-touch customer-facing environments. Known for creating warm, welcoming first impressions while maintaining professionalism, poise, and efficiency in fast-paced settings. Skilled in guest relations, front desk support, communication, multitasking, and delivering elevated customer experiences.

Overview

18
18
years of professional experience

Work History

Team Leader

Topshop
2014.11 - 2020.06
  • Assisted customers with purchases, merchandise selection, and store support.
  • Supported fitting room, register, and sales floor operations.
  • Contributed to a positive, polished customer experience.

Retail Sales Lead

UNIQLO
2012.09 - 2020.06
  • Provided excellent customer service in a high-volume retail environment.
  • Assisted with merchandise, transactions, and customer inquiries.
  • Maintained a clean, organized, and inviting sales floor.

Administrative Assistant

Frazier Construction
2007.08 - 2012.03
  • Provided administrative support in a fast-paced office environment.
  • Answered phones, responded to emails, scheduled appointments, and maintained records.
  • Assisted clients, vendors, and staff with professionalism and excellent service.
  • Supported office operations with strong organization and attention to detail.

Administrative Support

Donna Karan

  • Assisted with scheduling, communications, data entry, and office coordination.
  • Maintained records and supported daily operations in a polished professional environment.
  • Demonstrated professionalism, discretion, and strong interpersonal skills.

Sales Associate

Barney’s New York
2008.01 - 2010.06
  • Delivered elevated customer service in a luxury retail setting.
  • Assisted clients with personalized recommendations and attentive support.
  • Maintained strong presentation standards and a welcoming customer environment.

Administrative Support

Donna Karen New York
2002.06 - 2006.05
  • Assisted with scheduling, communications, data entry, and office coordination.
  • Maintained records and supported daily operations in a polished professional environment.
  • Demonstrated professionalism, discretion, and strong interpersonal skills.

Education

Bachelor of Science - Journalism

New York University
New York, NY
05.2010

Skills

    Guest Relations Hospitality Front Desk Support Luxury Customer Service Reservation/Appointment Coordination Administrative Support Professional Communication Phone & Email Etiquette Multitasking Team Collaboration Conflict Resolution POS Systems Cash Handling Organization Attention to Detail

Timeline

Team Leader

Topshop
2014.11 - 2020.06

Retail Sales Lead

UNIQLO
2012.09 - 2020.06

Sales Associate

Barney’s New York
2008.01 - 2010.06

Administrative Assistant

Frazier Construction
2007.08 - 2012.03

Administrative Support

Donna Karen New York
2002.06 - 2006.05

Bachelor of Science - Journalism

New York University
Dominique Afflick