Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
References
Extra
Timeline
Generic

DOMINIKA ZUZANSKA

St. Catharines,Canada

Summary

Highly motivated professional with extensive experience in academic settings. Demonstrated ability to contribute to complex projects, showcasing strong analytical skills, critical thinking, and adaptability. Committed to achieving measurable outcomes and fostering a positive, results-driven environment as a collaborative team player. Skilled in managing multiple tasks, problem-solving, and effectively communicating with diverse groups.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Tennis Coach

Niagara Academy of Tennis
04.2024 - Current
  • Coaching children and adults of all ages in all different levels of tennis (beginner-competitive)
  • Running groups of multiple sizes
  • Returning clients with very satisfied results
  • Academy administrative work
  • Running Tournaments

Supervisor, key Holder

Jack and Jones
08.2022 - 09.2024
  • Leading and responsible for a team and over the store
  • Got promoted from associate to key holder in 6 months
  • Administrative work (emails, supplies, shipments, etc)
  • Prevented Problems and increased customer satisfaction
  • Improved teamwork and employee relations
  • Increased sales

Sales and Claims Executive - Remote

Securranty Inc
10.2023 - 05.2024
  • Experience in Remote work
  • Sales Meetings with clients and prospective clients
  • Bringing new clients to the company
  • Calls and follow-ups with customers
  • Email correspondence
  • Reviewing and processing insurance claims
  • Data inputting and tracking files and documents

Sales Associate

Guess
03.2022 - 08.2022
  • Open and closing procedures; balancing tills, cleaning the store and preparing for the next day
  • Increased Sales
  • Improved customer satisfaction

Member Services Representative Teller

Ukrainian Credit Union
09.2021 - 02.2022
  • Serving members' banking needs and problems
  • Improved customer satisfaction by communicating in a professional manner
  • Handling large sums of money with accuracy
  • Maintaining client privacy and personal information

Education

Bachelor of Arts - Sociology, criminology, media and marketing studies

Brock University
St. Catharines, ON
12.2024

Skills

  • Computer skills
  • Excel
  • Word
  • Outstanding customer service
  • Strong work ethic
  • Decision-making
  • Analytical thinking
  • Process improvement
  • Reliable
  • Quick learner
  • Problem solver
  • Emotional intelligence
  • Leadership
  • Motivational leadership style
  • Exercise program design
  • Training routines
  • Safety awareness
  • Conflict management
  • Social media and promotions
  • Strategic planning
  • Critical thinking
  • Investigative skills
  • Claims auditing
  • Time management
  • Training and mentoring
  • Staff management

Certification

  • Tennis Instructors Certification
  • TPA - Respect in Sports - Activity Leader Certification
  • NCCP Make Ethical Decisions (MED)
  • McGill Personal Finance Essentials

Languages

English
Native or Bilingual
Ukrainian
Native or Bilingual
Russian
Native or Bilingual

References

Available upon request

Extra

I have worked with small businesses to help create websites and market their product., https://www.compassionatedownsizing.com/

Timeline

Tennis Coach

Niagara Academy of Tennis
04.2024 - Current

Sales and Claims Executive - Remote

Securranty Inc
10.2023 - 05.2024

Supervisor, key Holder

Jack and Jones
08.2022 - 09.2024

Sales Associate

Guess
03.2022 - 08.2022

Member Services Representative Teller

Ukrainian Credit Union
09.2021 - 02.2022

Bachelor of Arts - Sociology, criminology, media and marketing studies

Brock University

Similar Profiles

CREATE PROFILE
DOMINIKA ZUZANSKA