Dominika Hrabalova
Vancouver
Summary
Highly organized and detail-oriented professional with 8 years of experience in international education. Skilled at partnership management, negotiations, public speaking, and writing grant proposals. Knowledgeable in intercultural communication principles, relations building and customer service best practices.
Overview
8
8
years of professional experience
Work History
Study Abroad Coordinator
Prague University of Economics and Business
02.2019 - 01.2024
- Managed and maintained partnerships with universities in Asia, Australia and New Zealand, Europe and Middle East.
- Advised senior management on strategic decisions related to expansion into new territories based on thorough analysis of available data.
- Negotiated contracts with foreign partners (like University of Glasgow, University of Canterbury, etc.), collaborated with legal counsel on the development of contractual agreements that protected the interests of both parties involved.
- Represented the university at domestic as well as international fairs and conferences (EAIE Spain, ŠANCE, etc.), conducted negotiations with current and potential new partners.
- Organized selection procedures for prospective exchange students, provided help to students with the application process, assessed study abroad applications.
- Managed the study abroad team during selection procedures, established team priorities, monitored performance, set deadlines and maintained schedules.
- Prepared and delivered presentations for prospective as well as selected outgoing exchange students.
- Advised prospective outgoing students on study abroad options during walk-in as well as online consulting hours, and at various events, fairs (ISAF, ŠANCE, etc.), and pop-up booths.
- Nominated around 200 selected students per academic year to 50 partner universities within my portfolio, keeping track of the individual nomination and application schedules, ensuring all deadlines are met.
- Supported, guided and mentored outgoing exchange students in all stages of their semester abroad (from pre-departure to post-arrival), built relations by providing excellent customer service, while ensuring accuracy of all the documentation (Grant Agreements, Learning Agreements, Confirmations of Study Prriod, Transcripts of Records, etc.).
- Managed database in various softwares including InSIS, Mobility Tool+, OLS, etc.
- Administered International Office's websites in WordPress, created newsletter content, managed regular updates, ensuring accurate information and consistent branding across all pages.
- Wrote and coordinated grant proposals within the Erasmus+ International Credit Mobility Program (KA171).
- Assisted in recruitment, hiring and onboarding of student assistants by conducting interviews, providing them with initial training, organizing and supervising their work.
Student Assistant
Prague University of Economics and Business
01.2016 - 02.2019
- Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
- Performed internal audits of the Erasmus+ project documents and developed action plans to address identified issues.
- Collaborated with team members on event planning and execution (orientation weeks, study abroad fairs, welcome back events for exchange students, international staff weeks).
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Organized and gave campus tours for international visitors, and accompanied international summer schools / study tours at company visits.
Waitress and Houskeeping Room Attendant
Kaffeerosterei Moness
Balgstadt , Germany
08.2014 - 09.2014
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Processed orders and sent to kitchen employees for preparation.
- Collaborated with team members to consistently provide efficient service, handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Supported inventory control measures by monitoring stock levels and communicating low supply alerts when necessary.
- Assisted colleagues during peak periods or staff shortages with maintaining clean and well-stocked hotel rooms in a timely manner.
Education
Master's Degree - Tourism Management
Prague University of Economics And Business
Czech Republic06.2020
Exchange Student - UTS Business School
University of Technology Sydney
Australia06.2018
Bachelor's Degree - Tourism And Regional Development
Prague University of Economics And Business
Czech Republic06.2017
Exchange Student - Kingston Business School
Kingston University
London, United Kingdom12.2015
Skills
- Microsoft Office
- WordPress
- Database Management
- Communication skills
- Negotiation skills
- Time Management skills
- Organizational skills
- Crisis Management
- Customer Service
- Project Coordination
Accomplishments
- Led a student team developing a new app for the VSE International Office, resulting in a successful implementation and process optimization. With this project, the student team won 2nd place at the Data Project Challenge 2023.
- Increased the number of outgoing exchange students from 600 to 1000 per academic year as part of the Erasmus+ Program and overseas bilateral agreements during my tenure of 5 years.
Volunteer Experience
- INEX-SDA, Leader of an international workcamp in the Czech Republic (06-07/2023)
- FSL India, Volunteer in a governmental primary and secondary school in India (08/2023)
- NICE Sri Lanka, Volunteer in a social and agricultural project in Sri Lanka (02-03/2024)
- VSA Thailand, Volunteer in a community development project in Thailand (03/2024)
Languages
Czech
Native or Bilingual
English
Full Professional
Slovak
Full Professional
German
Professional Working
French
Limited Working
References
- Dana BRAZDOVA, Head of International Office, Prague University of Economics and Business (dana.brazdova@vse.cz, +420 224 098 555)
- Gabriela BOHMOVA, Deputy Head of International Office, Prague University of Economics and Business (gabriela.bohmova@vse.cz,+420 224 098 528)
Work Authentication
Authorized to work in Canada.
Timeline
Study Abroad Coordinator
Prague University of Economics and Business
02.2019 - 01.2024
Student Assistant
Prague University of Economics and Business
01.2016 - 02.2019
Waitress and Houskeeping Room Attendant
Kaffeerosterei Moness
08.2014 - 09.2014
Master's Degree - Tourism Management
Prague University of Economics And Business
Exchange Student - UTS Business School
University of Technology Sydney
Bachelor's Degree - Tourism And Regional Development
Prague University of Economics And Business
Exchange Student - Kingston Business School
Kingston University
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