Dominica Alexander

• Assisting residents with daily tasks, including personal care.

• Supervising residents to ensure their safety and wellbeing, monitoring their progress, reporting any concerns.

• Leading or participating in group meetings with the residents.

• Implementing behavioral support plans, addressing challenging behaviors, and de-escalating situations.

• Providing guidance and counseling to individuals, helping them develop coping skills, and address personal issues.

• Maintaining accurate records of residents progress, incidents, and interventions.

• Working collaboratively with other staff members and nurses etc.

• Enforcing facility rules and policies, maintaining a safe and clean living environment, and assisting with general facility operations.

• Ensured that all personnel documents were properly completed and filed according to legal requirements.
• Conducted orientation sessions for new employees to familiarize them with company policies.

• providing guidance, counseling, and support to student’s regarding academic, career, and personal issues.

• Implementing and enforcing behavioral policies and procedures, addressing students misconduct, and working to resolve issues.

• Assisting with the admissions process, ensuring the students eligibility, and working to retain students in the program.

• Monitoring the students progress, identifying areas where the students may need additional support, and working to improve student success rates.

• Communicating with the students, parents/guardians, and other relevant parties to ensure effective support and collaboration.

• Conducted investigations into incidents reported to Dispatch Security Officer.
• Responded to emergency calls from personnel within the facility and dispatched appropriate personnel to respond as needed.
• Inspected vehicles entering and leaving the premises for contraband items or prohibited materials.
• Observed behavior patterns of people in order to detect any potential threats.
• Maintained records of all incidents that occurred during shifts.
• Performed daily security checks of the premises and monitored CCTV surveillance systems.
• Verified credentials of contractors prior to allowing them access to restricted areas within the facility.
• Attended training sessions related to security protocols, procedures, equipment operation.
• Prepared detailed reports after each incident or shift completed.
• Provided escorts for VIPs visiting the site upon request.
• Assisted in crowd control during special events held at the facility.
• Investigated suspicious activities and gathered evidence for further investigation if needed.
• Ensured safety protocols were followed by staff and visitors, including conducting regular patrols of the facility.
• Assisted in maintaining a secure environment for customers, employees, and visitors while on duty.
• Reported any damage or malfunctioning equipment found during patrols or inspections to superiors immediately.
• Enforced rules and regulations regarding safety protocols within the facility.
• Checked identification cards of all personnel entering or leaving the premises.
• Monitored access control systems at all entrances and exits and maintained visitor logs.
• Provided assistance to individuals requiring help in responding to alarms or other emergencies.
• Communicated with local law enforcement agencies when necessary.
• Provided excellent customer service by responding to inquiries quickly and efficiently.
• Investigated calls and complaints involving fire, theft, accident and hazard reports.
• Used radio, phone or computer to direct crews and other field units to appropriate sites.
• Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
• Provided friendly and professional assistance to employees, visitors and customers.
• Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.

• Answered phone calls and directed them to appropriate personnel.
• Greeted visitors in a professional manner and provided assistance when necessary.
• Provided administrative support to multiple departments as needed.
• Performed data entry tasks into various computer systems accurately and efficiently.
• Managed inventory of office supplies and placed orders when needed.
• Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
• Maintained an organized filing system of paper documents and electronic files.
• Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
• Assisted with special projects as needed by researching information on the internet or through other sources.
• Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
• Maintained filing systems, both electronic and physical, for easy document retrieval.
• Organized and scheduled meetings and appointments for management.
• Conducted data entry tasks with a high level of accuracy and efficiency.
• Ordered office supplies and managed inventory to ensure a well-stocked office.
• Assisted in the onboarding process for new hires by preparing workspaces and materials.
• Managed daily office operations and maintained a clean and efficient workspace.
• Handled incoming and outgoing mail and packages, including preparation for shipping.
• Utilized office equipment such as printers, copiers, and fax machines efficiently.
• Maintained and updated filing, inventory and database systems, manually or using computer.