Highly skilled payroll professional with a comprehensive understanding of payroll systems and compliance regulations. Proven ability to streamline processes, ensure accuracy, and adapt to evolving needs. Strong focus on team collaboration and driving results through effective communication and problem-solving. Known for reliability and consistently delivering high-quality outcomes in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Project & Payroll Manager (6 Direct Reports) (10000 + employees)
Northland Properties Corporation
Vancouver, BC
06.2022 - Current
I was brought on in a contract capacity to lead the payroll team of 12 administrators and manage the Canada/USA & Europe payroll, Benefits, and workforce management implementation at Northland Properties Corporation.
Responsible for payroll functional system implementations and upgrades, including the leadership and direction with systems integration, reporting requirements, implementation of internal controls, business process mapping and documentation, developing improvements and ensuring consistent business process across the organization, and ensuring that all payroll, Benefits & WFM system changes are thoroughly tested before moving into production. The project was completed with a go-live date of November 8, 2022.
Responsible for re-positioning and developing a team of 12 direct reports, re-assessing the current practices around internal/External audit controls, and introducing partners with HRBPs, HR departments, and Business operations to improve the information flow among various departments.
I have completed and will complete the annual WCB and EHT HEPEST external audits and executed regulatory requirements.
Managed Washington State, Arizona, and Texas payrolls and employee benefits in the United States.
Manager Payroll and HR Administration (6 Direct Reports)
Seaspan ULC
Vancouver, BC
08.2019 - 06.2022
Responsible for leading and managing overall leadership and strategic guidance for developing, planning, and implementing all Payroll processing systems and tools, both enterprise and custom applications for Seaspan, while providing consultation during collective bargaining to ensure payroll requirements and other regulatory requirements are complied with.
Streamline and simplify existing payroll and benefits processes to ensure they are fit for purpose and maximize system capabilities. Established KPIs to measure and track service levels.
Interacts with Government agencies, Unions, and management committees to develop, implement, and manage organizational policies, standards, and service levels to facilitate effective service delivery, support, and complex project management.
Collaborates with other HR department heads and business units to ensure payroll system requirements are identified and implemented.
Led cross-functional teams to optimize operational efficiencies and enhance service delivery.
Implemented process improvements that streamlined workflows and reduced operational costs.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Manager Global Payroll & HRIS Projects (6 Direct Reports)
Western Forest Products Inc.
Vancouver, BC
07.2018 - 08.2019
Joined Western Forest Inc as a Payroll & Project Manager, to oversee and complete the Canada & USA HRIS and Payroll/Benefits system Implementation.
Leveraged data and analytics to make informed decisions and drive business improvements.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
As a positive coach, mentor, and trainer, I managed a payroll team of 5, maintained smooth department operations, and ensured exceptional customer service.
Responsible for implementing U.S. payroll, ensuring compliance with all Federal, State, and Provincial laws, and meeting regulatory reporting requirements.
Partnering with the HR team, supporting the implementation of HRIS, ensuring payroll processes, administration of pension and benefits-related processes, and reporting align with system requirements.
Overseas General Ledger Accounts and Cost center re-alignment, labor distribution process, and creating & providing reporting for various business users.
Consultant Payroll, Benefits and HRIS
Consulting Projects
Ottawa, ON
06.2016 - 06.2018
Consultant Payroll, Benefits, and HRIS, Canadian Museum of Nature, Ottawa, ON
Interim Consultant WFN/HRIS Implementation, Weight Watchers Canada, Oakville, ON
Consultant Payroll, Benefits & Compliance (3 Direct Reports), Outotec Canada Ltd., Burlington, ON
Ensures internal controls are implemented & all data is auditable, meeting Data Governance & SOX audit requirements.
Reviewed & audited the entire newly implemented Payroll, Time & HRIS system to scale to the organization’s growth, focusing on efficiencies, automation, and improved manager & manager experience. Managed the enhancement of re-configuration to meet business demands and requirements. Ensure data privacy rules are accurately executed to fully address business risks in an environment with high dollar materiality and safeguard against data privacy breaches. I provided departmental training and recommendations for the payroll and H.R. team to develop their individual growth and understand the newly implemented ADP Workforce Now.
The position is also responsible for correcting, troubleshooting, and providing data to maintain integrity and improve ADP WFN for payroll and Oracle financial reporting procedures and processing. It is also responsible for leading and managing the design of the ADP WFN time management system. I have ensured that day-to-day and weekly workflows, processes, and schedules are coordinated and completed within established timelines and standards. I have provided data and workflows to management and fed executives for decision-making. I have also assisted and trained employees as needed to create LMS and LND (Learning Management System) workflows and interface with ADP Workforce Now.
I re-configured the existing ADP pay @work for Canada and ADP Workforce Now for the USA to suit the company’s current requirements—re-configuration of SAP CATS DA and ADP Extract files.
Manager Payroll/ H.R. Team Lead (7 Direct Reports)
Husky Energy Limited
Calgary, AB
11.2012 - 04.2015
Developed business continuity management framework outlines the planning process, developing the prior arrangements and procedures tenable for Husky to respond to an event so payroll & benefits administration can continue as seamlessly as possible.
Ensures internal controls are implemented & all data is auditable, meeting Data Governance & SOX audit requirements.
Responsible for and managed a team of 6-7 payroll administrators/analysts in Canada and the USA, overseeing semi-monthly payroll processes for all employees, including hourly, salaried, expatriate, and directors.
Responsible for SAP payroll system implementations and upgrades, including the leadership and direction with systems integration, reporting requirements, implementation of internal controls, business process mapping and documentation, developing improvements, and ensuring consistent business process across the organization and Ensuring that all payroll system changes are thoroughly tested before moving into production.
Overseas General Ledger Accounts and Cost center re-alignment, labor distribution process, and creating & providing reporting for various business users. Provide guidance, coaching, and development, and conduct performance reviews of team members.
Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
Manager Global Payroll Services (5 Direct Reports)
Algorithmics Inc., an IBM Company
Toronto, ON
10.2010 - 10.2013
I worked closely with the director and a payroll analyst for Canada and the USA to manage the completion of year-end balancing, revision, and reporting requirements.
Administered and reconciled the company’s monthly, quarterly, and annual 401(k) retirement plan. Prepared month-end journal entries for upload to SAP, researched all employees’ bank transfer fees, and partnered with Hong Kong-based employees to cultivate an understanding of overseas charges and reconciliations.
Audit the entire year-end process to ensure completeness and accuracy, and balance payroll accounts with no issues, producing T4s and distributing tax returns. Reconfiguration of the workers’ compensation year-end process to ensure completeness and accuracy. Reconciled a vital issue with a Hong Kong-based director, calculated over $233K in retroactive pay across rental reimbursement, base salary, and pension contribution, and built a process to capture salary increases.
Integrated Canadian and European Union payroll on a one-on-one basis and posted no errors within the initial two months while mitigating fundamental senior and executive-level H.R. changes in the company. Conducted reconciliation of monthly, quarterly, and annual government reports for global payrolls in Canada and the United States and outlined a workflow and micro-manual to support the implementation of a refresh process.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
Training in Workday Core HCM Transaction
Workday
Vancouver, BC
Certificate of Technical Studies - GED (General Educational Development)
Canadian Payroll Association
Human Resources And Organization Development Cert - Human Resources Training
Queen's University
Kingston
Certificate of Technical Studies - Training in Workday Core HCM Transaction
Workday
Vancouver, BC
Skills
Payroll system implementation
Payroll auditing
Payroll vendor management
Tax law
Goal setting
Risk assessment
Process implementation
Relationship building
Budget planning
Accomplishments
Ceridian DayforceImplementation – Completion on schedule for
Canada, USA & Europe.
With the support of E&Y-
SAP Payroll & Benefits system implementation
Languages
English
Native or Bilingual
Affiliations
The Canadian Payroll Association, 250 Bloor Street East, Suite 1600, Toronto, ON M4W 1E6
Global Payroll Association, 3rd Floor, New North House, Ongar Road, Brentwood, Essex CM15 9BB
Global Payroll Management Institute, 101 California Street, 20th Floor, San Francisco, CA, 94111-United States
Timeline
Project & Payroll Manager (6 Direct Reports) (10000 + employees)
Northland Properties Corporation
06.2022 - Current
Manager Payroll and HR Administration (6 Direct Reports)
Seaspan ULC
08.2019 - 06.2022
Manager Global Payroll & HRIS Projects (6 Direct Reports)
Western Forest Products Inc.
07.2018 - 08.2019
Consultant Payroll, Benefits and HRIS
Consulting Projects
06.2016 - 06.2018
Manager Payroll/ H.R. Team Lead (7 Direct Reports)
Husky Energy Limited
11.2012 - 04.2015
Manager Global Payroll Services (5 Direct Reports)
Algorithmics Inc., an IBM Company
10.2010 - 10.2013
Training in Workday Core HCM Transaction
Workday
Certificate of Technical Studies - GED (General Educational Development)
Canadian Payroll Association
Human Resources And Organization Development Cert - Human Resources Training
Queen's University
Certificate of Technical Studies - Training in Workday Core HCM Transaction
<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC
<ul><li>Managing Germany, Italy, Spain, Sweden, Qatar, and India payroll.</li><li>Managing Hire to exit process for all countries.</li><li>Processing one-time payments like Retention bonus, sign-on bonus, Relocation expense, sales commission payments etc.</li><li>Updating master files with respect to assigned entities. (New hires, Termination, salary changes, cost center, department class changes).</li><li>Support HR processes related to onboarding, contract changes, terminations, and exit settlements in line with local legislation</li><li>Implemented end to end RSU/Stock option gain/ESPP program from payroll side for all regions.</li><li>Gross to net reconciliation.</li><li>Net payout reconciliation on employee wise.</li><li>Processing stock option (ESOP) taxation through payroll, ensuring accuracy by validating against the Share works report Remitting tax payments monthly within due dates to avoid penalties.</li><li>Processing third party payments (Insurance payments) once payroll is finalized.</li><li>Remitting pension contribution on quarterly basis for Italy.</li><li>Work with payroll service provider/ stake holders to ensure successful delivery of salary payments, compliance, and accounting.</li><li>Review month end /Quarter end closure and make salaries and accruals accounting properly.</li><li>Responsible for all payroll-related payments, forecast cash flow and cash requirement for the payroll.</li><li>Conduct payroll induction for new joiners for India.</li><li>Conduct monthly business review meetings with all service providers.</li><li>Part of product implementation team. (Care-lite tool) employee queries through ticket system.</li><li>Processing full and final settlement for terminated employees.</li><li>Validating investment proofs during year end.</li><li>Working on employee queries daily, responding within SLA.</li><li>Preparing capitalized R&D reports in the month end helps higher leaders to take strategic decisions.</li><li>Posting journal entries on NetSuite.</li><li>Preparing black-line reconciliation reports during the month end (Accrued vacation, accrued commission, Bonus, employee benefits, employee benefits advances).</li><li>Participate in global payroll projects, system testing, and process improvement initiatives.</li><li>Applications Knowledge: Workday, ADP Streamline, Oracle Net suite.</li><li>India Payroll-People work, Global Payroll-ADP Streamline and For Accounting Oracle Net suite.</li></ul> at Sprinklr India Private Limited<ul><li>Managing Germany, Italy, Spain, Sweden, Qatar, and India payroll.</li><li>Managing Hire to exit process for all countries.</li><li>Processing one-time payments like Retention bonus, sign-on bonus, Relocation expense, sales commission payments etc.</li><li>Updating master files with respect to assigned entities. (New hires, Termination, salary changes, cost center, department class changes).</li><li>Support HR processes related to onboarding, contract changes, terminations, and exit settlements in line with local legislation</li><li>Implemented end to end RSU/Stock option gain/ESPP program from payroll side for all regions.</li><li>Gross to net reconciliation.</li><li>Net payout reconciliation on employee wise.</li><li>Processing stock option (ESOP) taxation through payroll, ensuring accuracy by validating against the Share works report Remitting tax payments monthly within due dates to avoid penalties.</li><li>Processing third party payments (Insurance payments) once payroll is finalized.</li><li>Remitting pension contribution on quarterly basis for Italy.</li><li>Work with payroll service provider/ stake holders to ensure successful delivery of salary payments, compliance, and accounting.</li><li>Review month end /Quarter end closure and make salaries and accruals accounting properly.</li><li>Responsible for all payroll-related payments, forecast cash flow and cash requirement for the payroll.</li><li>Conduct payroll induction for new joiners for India.</li><li>Conduct monthly business review meetings with all service providers.</li><li>Part of product implementation team. (Care-lite tool) employee queries through ticket system.</li><li>Processing full and final settlement for terminated employees.</li><li>Validating investment proofs during year end.</li><li>Working on employee queries daily, responding within SLA.</li><li>Preparing capitalized R&D reports in the month end helps higher leaders to take strategic decisions.</li><li>Posting journal entries on NetSuite.</li><li>Preparing black-line reconciliation reports during the month end (Accrued vacation, accrued commission, Bonus, employee benefits, employee benefits advances).</li><li>Participate in global payroll projects, system testing, and process improvement initiatives.</li><li>Applications Knowledge: Workday, ADP Streamline, Oracle Net suite.</li><li>India Payroll-People work, Global Payroll-ADP Streamline and For Accounting Oracle Net suite.</li></ul> at Sprinklr India Private Limited