Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dominic Wang

Kelowna,BC

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Tokyo 1. Recognized for enhancing guest engagement and maintaining cleanliness standards, while efficiently managing high-volume service periods. Proficient in cash handling and adept at resolving customer concerns, ensuring memorable dining experiences.

Overview

2
2
years of professional experience

Work History

Server

Tokyo 1
08.2023 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Server

88 Grand Buffet
10.2022 - 07.2023
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Education

Master of Science - Mechanical Engineering

University of British Columbia
Kelowna, BC

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Cleanliness standards
  • Safe food handling

Languages

English
Professional Working
Chinese (Mandarin)
Native or Bilingual
French
Elementary
Japanese
Elementary

Timeline

Server

Tokyo 1
08.2023 - 08.2024

Server

88 Grand Buffet
10.2022 - 07.2023

Master of Science - Mechanical Engineering

University of British Columbia

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Dominic Wang