Dominic Ramsay
Brampton,ON
Summary
Knowledgeable about vehicle features and operations, dealer services and aftermarket products. Hardworking and goal-oriented professional possessing excellent interpersonal and time management skills.
Overview
5
5
years of professional experience
Work History
Customer Service Representative/Shipping and Receiving Associate
The Brick Warehouse
Brampton, ON
08.2021 - Current
- Observed inventory allocation to maintain material needs and production deadlines.
- Utilized forklift to move inventory items.
- Checked incoming deliveries for quality and quantity to promptly identify damage or issues pertaining to orders.
- Coordinated incoming and outgoing shipments and placement of materials to meet scheduling requirements.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Used scanners to track parcel information, condition or receipt.
- Operated forklift, pallet jack and hand truck to move materials within a warehouse and to and from shipping vehicle.
- Worked with internal departments to locate missing packages and remedy incorrect deliveries.
- Used dolly to move product and loaded trucks
- Answered customer inquiries and provided accurate information regarding products and services.
- Improved customer service wait times to mitigate complaints.
- Mentored new employees on procedures and policies to maximize team performance.
Volunteer
City of Brampton
Brampton, ON
01.2019 - 01.2020
- Offered support and assistance to community members.
- Helped organize and implement programs and projects to aid community and individuals.
- Established and maintained relationships with fellow volunteers and organizational stakeholders.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
Education
High School Diploma -
Fletcher's Meadow Secondary School
Brampton, ON07.2022
OMVIC Certification - Automotive Business
Georgian College of Applied Arts And Technology
Barrie, ONSkills
- Clean Background Check
- Teamwork and Collaboration
- Attention to Detail
- Order Picker license
- Punctual
- Hardworking
- dedicated
- always looking for improvement and opportunity
- Workflow Planning
- Relationship Building
- Motivational Leadership
- Goal Setting
Accomplishments
- Honor roll (x2) -July -2021,2022
-The employee of the month (x3) -July 2022, February 2023, May 2023
-Sexual Violence and Prevention Certificate - November 2022
-Health and safety certificate -January 2023
-CPR Certificate August 2023
Affiliations
- I play 8-ball pool for CPA( Canadian Pool Players Association)
- I Love to detail cars and research different makes and models in my spare time
References
References available upon request.
Timeline
Customer Service Representative/Shipping and Receiving Associate
The Brick Warehouse
08.2021 - Current
Volunteer
City of Brampton
01.2019 - 01.2020
High School Diploma -
Fletcher's Meadow Secondary School
OMVIC Certification - Automotive Business
Georgian College of Applied Arts And Technology
Similar Profiles
Kyle HarrisonKyle Harrison
General Sales Manager at The Brick WarehouseGeneral Sales Manager at The Brick Warehouse
Coleen ReidColeen Reid
Operations Supervisor at The Brick WarehouseOperations Supervisor at The Brick Warehouse
Ryan JerdowRyan Jerdow
Warehouse Worker at The Brick WarehouseWarehouse Worker at The Brick Warehouse