Dominic Orona
Stockton
Summary
During my time at the Old Spaghetti Factory I was hardworking and focused on keeping dining areas customer-ready and neat. Trained in collecting dishes, resetting tables and restocking condiments. Team-oriented, reliable and always ready to go above and beyond to support team needs. I also have a solid customer service background with motivation to complete tasks to meet challenging demands. While I was employed at FedEx I was a productive package handler experienced in transporting materials in warehouse settings. Recognized for accuracy in documentation and shipping coordination. Versed in using hand-held scanners for tracking and preparing high volume of packages for speedy delivery. Overall my time at each of these locations, plus my other experiences have made me a vital team player with eagerness to show what I bring to the table.
Overview
6
6
years of professional experience
Work History
Cashier / Busser
88 Bao Bao
09.2024 - Current
- Assisted wait staff with timely food delivery and guest requests.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
DRIVER
FedEx Ground
04.2024 - 07.2024
- Maintained clean driving record and obeyed traffic laws and regulations
- Provided excellent customer service throughout delivery process
- Developed strong relationships with customers by providing courteous service
- Completed daily routes in accordance with customer delivery expectations
- Communicated with customers to ensure timely and accurate deliveries
- Utilized GPS devices and route tracking systems to locate optimal driving paths and avoid traffic
- Loaded and unloaded goods and luggage to appropriate locations
- Ensured cargo was secured properly before beginning each route
- Applied problem-solving skills to address customer complaints and issues
- Maintained logs of vehicle mileage and gas purchases
- Exercised caution when loading and unloading freight from trucks in order to avoid injury
- Adhered to all DOT regulations pertaining to truck drivers
SERVICE PORTER
Kia
04.2023 - 04.2024
- Performed daily cleaning duties, including sweeping, mopping, dusting, and vacuuming floors, washing windows, walls, and ceilings, and disposing of trash
- Checked trash receptacles to empty as needed
- Sorted inbound freight and products for stock or shipment
- Collaborated closely with colleagues to ensure efficient workflow
- Read work orders or received oral instructions to determine work assignments and material and equipment needs
- Utilized vehicle to perform company errands and deliveries
PACKAGE HANDLER
FedEx ground
04.2021 - 05.2022
- Assisted in loading delivery trucks with prepared packages
- Disposed of debris and hazardous materials properly to avoid contamination
- Examined and inspected containers, materials and products to meet packing specifications
- Scanned and sorted packages according to destinations and service type using handheld scanner
CHRISTMAS TREE SALESMAN
KML Trees
11.2020 - 12.2020
- Recommended and selected merchandise based on customer needs
- Cleaned and organized tree lot to maintain visual appeal
- Educated customers on product and service offerings
TABLE BUSSER AND DISHWASHER
The Old Spaghetti Factory
11.2018 - 12.2018
- Delivered trays and bags to patrons and assisted with collecting items such as drinks, utensils and condiments
- Verified adequate levels of supplies such as linens and trays and restocked low items
- Monitored customer movements and quickly cleared empty tables for future customers
- Collected trash from receptacles and returned trays to kitchen for cleaning and reuse
- Maintained highest standards of cleanliness while efficiently meeting dining room needs in fast-paced environment
- Reset tables by wiping down surfaces, replacing condiments and arranging silverware and other items for expected guests
- Carried dirty dishes to kitchen to keep dining areas clean and promote efficiency
- Greeted guests with friendliness and professionalism
Education
HIGH SCHOOL DIPLOMA -
Lincoln High School
Stockton05.2021
Skills
- Critical thinking
- Courteous
- Strong Service Mindset
- Fluent in Spanish
- Efficient
- Detail-Oriented
- Positive Personality
- Multitasking
- Prioritization
- Calm
- Professional Under Pressure
- Clean Driving Record
Timeline
Cashier / Busser
88 Bao Bao
09.2024 - Current
DRIVER
FedEx Ground
04.2024 - 07.2024
SERVICE PORTER
Kia
04.2023 - 04.2024
PACKAGE HANDLER
FedEx ground
04.2021 - 05.2022
CHRISTMAS TREE SALESMAN
KML Trees
11.2020 - 12.2020
TABLE BUSSER AND DISHWASHER
The Old Spaghetti Factory
11.2018 - 12.2018
HIGH SCHOOL DIPLOMA -
Lincoln High School
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