Dominic Napoli
Oceanside,CA
Summary
Caring and compassionate Behavioral Technician experienced in implementing specialized programs for individuals with developmental, emotional, or intellectual disabilities. Comfortable in handling stressful situations and performing under pressure. Passionate about providing high-quality service to clients with special needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Behavior Technician
LEARN Behavioral
08.2024 - 12.2024
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Assessed client progress regularly, adjusting intervention strategies as needed to ensure continued growth and development.
- Improved client communication skills through the use of evidence-based practices and techniques.
- Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
Lead Busser
The Lighthouse Group
03.2024 - 07.2024
- Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
- Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
- Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
- Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
- Boosted customer loyalty by addressing issues promptly, offering solutions and consistently delivering exceptional service, thus enhancing the overall dining experience.
Prep Line Cook
Breakwater Brewing
12.2022 - 10.2023
- Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
- Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
- Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
- Assisted in training new team members on cooking techniques, kitchen equipment usage, and company policies.
Education
High School Diploma -
Surfside Academy
Oceanside, CA06-2023
Certification
- First Aid Certification - American Red Cross
Timeline
Behavior Technician
LEARN Behavioral
08.2024 - 12.2024
Lead Busser
The Lighthouse Group
03.2024 - 07.2024
Prep Line Cook
Breakwater Brewing
12.2022 - 10.2023
High School Diploma -
Surfside Academy
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