Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Dominic Gomez

San Juan Capistrano

Summary

Dynamic and dedicated fast food worker with a proven track record at Chic-Fil-A, excelling in customer service and efficient food handling. Recognized for enhancing customer satisfaction through friendly interactions and maintaining high sanitation standards. Skilled in cash register operations and adept at training new staff to ensure smooth operations in a fast-paced environment. i was recognized as employee of the month,

Offering positive attitude and dedication to providing excellent customer service, ready to thrive in fast-paced environment. Brings understanding of food safety standards and ability to quickly learn and operate kitchen equipment. Ready to use and develop strong organizational and multitasking skills in role.

Overview

3
3
years of professional experience

Work History

Fast Food Worker

Chick-Fil-A Restaurant
10.2021 - 04.2024
  • Prepared food items according to standardized recipes and safety guidelines.
  • Operated kitchen equipment, ensuring cleanliness and proper functionality.
  • Assisted customers in selecting menu items, enhancing overall dining experience.
  • Maintained inventory levels by restocking supplies as needed during shifts.
  • Implemented sanitation practices to maintain a clean and safe work environment.
  • Adapted quickly to changing customer demands and menu items throughout shifts.
  • Supported training of new staff on operational procedures and customer service standards.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
  • Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
  • Contributed to maintaining a positive work environment by fostering effective communication among team members.
  • Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
  • Processed orders on POS system and accepted cash and charge payments.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
  • Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment.

Education

High School Diploma -

Capistrano Valley High
Mission Viejo, CA
06-2019

Skills

  • Customer service
  • Positive attitude and enthusiasm
  • Cleaning and sanitation
  • Fast and efficient service worker
  • Money handling
  • Safe food handling
  • Stocking and replenishing
  • Guest service
  • Cash register operation
  • Payment transactions
  • Customer response
  • Upselling and cross selling
  • POS systems
  • Valid [state] driver's license

Accomplishments

  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Won "Employee of the Month" award each month for three months in a row.
  • Efficiently served more than [Number] satisfied customers during an average shift at the drive up window.
  • Resolved product issue through consumer testing.

Languages

Spanish
Limited Working
English

Timeline

Fast Food Worker

Chick-Fil-A Restaurant
10.2021 - 04.2024

High School Diploma -

Capistrano Valley High
Dominic Gomez