Dominic Foti

• Commercial Project Manager

I successfully managed a high-profile project for IBM Canada, which involved construction protection of all servers, communication networks. Despite facing challenges such as tight deadlines, budget constraints, or coordination issues, I was able to ensure the project was completed on time and within the budget.

• Client Service

I had the privilege of working closely with clients to address a critical issue with time execution, quality of work and especially with the financial aspect of the work. Through proactive communication, continuous follow-ups, and personalized support, I was able to not only resolve their concerns but also exceed their expectation.

By carefully analyzing their needs and collaborating with our internal teams, I helped implement solutions that reduced response times, ultimately increasing customer satisfaction. As a result, insurance company and clients expressed their appreciation, and we were able to significantly contribute to the growth of our client base.

With a strong background in improvement and sharp analytical skills, I am currently a commercial project manager. My mission is to optimize operations and ensure effective project management, leveraging my expertise in business analysis and coordination.

Customer performance and satisfaction, implementing innovative project management strategies. Several major projects have been completed such as IBM canada, large shopping center and many more have been completed with success and satisfaction.