Dominic C. Francis
Toronto,Ontario
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Loss Prevention Associate
CorGuard Security Inc.
01.2023 - Current
- Consulted with store managers on bases to perform loss investigations.
- Identified company resources, determined client risk factors and promoted solutions to establish solid client base.
- Completed loss control surveys for underwriting information and evaluation.
- Built strong partnerships by gaining customer trust for implementation of viable loss control strategies.
Customer Service Associate
Popeyes
05.2022 - 12.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
UG Diploma - Supply Chain And Operations Management
Centennial College of Applied Arts And Technology
Scarborough, ON08.2023
Skills
- Strategic Planning and Execution
- Leadership Training
- Appointment Scheduling
- Policy Implementation
- Access Control
- Surveillance Equipment
- Risk Management
- Order Picking and Processing
- Product Verification
- Purchase Order Verification
- Lifting and Sorting
Languages
English
Native or Bilingual
Certification
- Licensed Security Guard - Since 2022
Timeline
Loss Prevention Associate
CorGuard Security Inc.
01.2023 - Current
Customer Service Associate
Popeyes
05.2022 - 12.2022
UG Diploma - Supply Chain And Operations Management
Centennial College of Applied Arts And Technology
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