Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Dominic Amalraj Alphonse

Pickering,ON

Summary

  • Having Experience of more than 17 years in the field of Sales & Marketing Involved in following Activities.

BRANDING AND IMPROVING BRAND VISIBILITY

  • Organizing promotional activity as per the plan for Territory to drive positive brand equity index.
  • Creating awareness of value-added services to dealers, retailers and end customers.

BUSINESS DELIVERY

  • Ensuring the achievement of the sales target.
  • Ensuring timely collection of payments for keeping receivables under control.
  • Exploring the possible locations for new inventory points within the assigned territory in line with demand generation analysis.

BUSINESS DEVELOPMENT

  • Working towards increasing the business and profitability of channel partners by helping them in increasing sales from existing customers and in acquisition of more customers.

CHANNEL MANAGEMENT

  • Ensuring the presence of product in the counter with proper counter space.
  • Identifying channel partners for prospective business.

COMPETITION TRACKING

  • Obtaining first-hand information about competitors at retailer level on marketing parameters by analyzing (Numeric Reach, Depth of Distribution, Counter Share, All Commodity Value, and Market Share).

CUSTOMER SERVICE AND RESPONSIVENESS

  • Providing effective customer care service and attended the product and service-related queries and resolved grievances to ensure customer loyalty and satisfaction.

INFLUENCER MANAGEMENT

  • Organizing sales promotion activity at all outlets and promotes Sales through technical / Sales meet.

SALES AND MARKETING PLAN

  • Deriving sales plan with dealer and retailer, product-wise, month wise to ensure desired counter share and market share achievement.

Overview

17
17
years of professional experience

Work History

Customer Relationship Manager

UltraTech Cement Ltd (Aditya Birla Group)
Chennai, India
08.2010 - 05.2023

Jr. Executive

ACC Ltd (Holcim Ltd)
Kasargod, Kerala
06.2007 - 08.2010

Sales Executive

Crown Electronics
Trichy, India
05.2006 - 05.2007

Education

MBA - Marketing

Madurai Kamaraj University, Madurai
Madurai-India
04.2013

Bachelor of Science - Microbiology

Srimad Andavan Arts And Science College, Bharathidasan University, Trichy
Trichy-India
03.2006

Diploma in Logistics & Supply Chain Management -

Beta College-Brampton
Brampton, ON
11.2024

Skills

  • Customer Relations
  • Brand Management
  • Business Development
  • Revenue Forecasting
  • Customer Service
  • Process Improvement
  • Lead Generation
  • Strategic Planning

Accomplishments

  • Handled business Value over 0.5 million Dollars in the assigned area.
  • Successfully Implemented Sales & Marketing Excellence plan in Two districts in Kerala.
  • Appointed more than 100 channel partners throughout the career.
  • Actively involved in the launching new products in the markets.

Languages

English
Full Professional

Timeline

Customer Relationship Manager

UltraTech Cement Ltd (Aditya Birla Group)
08.2010 - 05.2023

Jr. Executive

ACC Ltd (Holcim Ltd)
06.2007 - 08.2010

Sales Executive

Crown Electronics
05.2006 - 05.2007

MBA - Marketing

Madurai Kamaraj University, Madurai

Bachelor of Science - Microbiology

Srimad Andavan Arts And Science College, Bharathidasan University, Trichy

Diploma in Logistics & Supply Chain Management -

Beta College-Brampton
Dominic Amalraj Alphonse