Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Dominic Amalraj Alphonse

Pickering,ON

Summary

  • Having Experience of more than 17 years in the field of Sales & Marketing Involved in following Activities.

BRANDING AND IMPROVING BRAND VISIBILITY

  • Organizing promotional activity as per the plan for Territory to drive positive brand equity index.
  • Creating awareness of value-added services to dealers, retailers and end customers.

BUSINESS DELIVERY

  • Ensuring the achievement of the sales target.
  • Ensuring timely collection of payments for keeping receivables under control.
  • Exploring the possible locations for new inventory points within the assigned territory in line with demand generation analysis.

BUSINESS DEVELOPMENT

  • Working towards increasing the business and profitability of channel partners by helping them in increasing sales from existing customers and in acquisition of more customers.

CHANNEL MANAGEMENT

  • Ensuring the presence of product in the counter with proper counter space.
  • Identifying channel partners for prospective business.

COMPETITION TRACKING

  • Obtaining first-hand information about competitors at retailer level on marketing parameters by analyzing (Numeric Reach, Depth of Distribution, Counter Share, All Commodity Value, and Market Share).

CUSTOMER SERVICE AND RESPONSIVENESS

  • Providing effective customer care service and attended the product and service-related queries and resolved grievances to ensure customer loyalty and satisfaction.

INFLUENCER MANAGEMENT

  • Organizing sales promotion activity at all outlets and promotes Sales through technical / Sales meet.

SALES AND MARKETING PLAN

  • Deriving sales plan with dealer and retailer, product-wise, month wise to ensure desired counter share and market share achievement.

Overview

17
17
years of professional experience

Work History

Customer Relationship Manager

UltraTech Cement Ltd (Aditya Birla Group)
08.2010 - 05.2023

Jr. Executive

ACC Ltd (Holcim Ltd)
06.2007 - 08.2010

Sales Executive

Crown Electronics
05.2006 - 05.2007

Education

MBA - Marketing

Madurai Kamaraj University, Madurai
Madurai-India
04.2013

Bachelor of Science - Microbiology

Srimad Andavan Arts And Science College, Bharathidasan University, Trichy
Trichy-India
03.2006

Diploma in Logistics & Supply Chain Management -

Beta College-Brampton
Brampton, ON
11.2024

Skills

  • Customer Relations
  • Brand Management
  • Business Development
  • Revenue Forecasting
  • Customer Service
  • Process Improvement
  • Lead Generation
  • Strategic Planning

Accomplishments

  • Handled business Value over 0.5 million Dollars in the assigned area.
  • Successfully Implemented Sales & Marketing Excellence plan in Two districts in Kerala.
  • Appointed more than 100 channel partners throughout the career.
  • Actively involved in the launching new products in the markets.

Languages

English
Full Professional

Timeline

Customer Relationship Manager

UltraTech Cement Ltd (Aditya Birla Group)
08.2010 - 05.2023

Jr. Executive

ACC Ltd (Holcim Ltd)
06.2007 - 08.2010

Sales Executive

Crown Electronics
05.2006 - 05.2007

MBA - Marketing

Madurai Kamaraj University, Madurai

Bachelor of Science - Microbiology

Srimad Andavan Arts And Science College, Bharathidasan University, Trichy

Diploma in Logistics & Supply Chain Management -

Beta College-Brampton
Dominic Amalraj Alphonse