Having Experience of more than 17 years in the field of Sales & Marketing Involved in following Activities.
BRANDING AND IMPROVING BRAND VISIBILITY
Organizing promotional activity as per the plan for Territory to drive positive brand equity index.
Creating awareness of value-added services to dealers, retailers and end customers.
BUSINESS DELIVERY
Ensuring the achievement of the sales target.
Ensuring timely collection of payments for keeping receivables under control.
Exploring the possible locations for new inventory points within the assigned territory in line with demand generation analysis.
BUSINESS DEVELOPMENT
Working towards increasing the business and profitability of channel partners by helping them in increasing sales from existing customers and in acquisition of more customers.
CHANNEL MANAGEMENT
Ensuring the presence of product in the counter with proper counter space.
Identifying channel partners for prospective business.
COMPETITION TRACKING
Obtaining first-hand information about competitors at retailer level on marketing parameters by analyzing (Numeric Reach, Depth of Distribution, Counter Share, All Commodity Value, and Market Share).
CUSTOMER SERVICE AND RESPONSIVENESS
Providing effective customer care service and attended the product and service-related queries and resolved grievances to ensure customer loyalty and satisfaction.
INFLUENCER MANAGEMENT
Organizing sales promotion activity at all outlets and promotes Sales through technical / Sales meet.
SALES AND MARKETING PLAN
Deriving sales plan with dealer and retailer, product-wise, month wise to ensure desired counter share and market share achievement.
Overview
17
17
years of professional experience
Work History
Customer Relationship Manager
UltraTech Cement Ltd (Aditya Birla Group)
08.2010 - 05.2023
Jr. Executive
ACC Ltd (Holcim Ltd)
06.2007 - 08.2010
Sales Executive
Crown Electronics
05.2006 - 05.2007
Education
MBA - Marketing
Madurai Kamaraj University, Madurai
Madurai-India
04.2013
Bachelor of Science - Microbiology
Srimad Andavan Arts And Science College, Bharathidasan University, Trichy
Trichy-India
03.2006
Diploma in Logistics & Supply Chain Management -
Beta College-Brampton
Brampton, ON
11.2024
Skills
Customer Relations
Brand Management
Business Development
Revenue Forecasting
Customer Service
Process Improvement
Lead Generation
Strategic Planning
Accomplishments
Handled business Value over 0.5 million Dollars in the assigned area.
Successfully Implemented Sales & Marketing Excellence plan in Two districts in Kerala.
Appointed more than 100 channel partners throughout the career.
Actively involved in the launching new products in the markets.
Languages
English
Full Professional
Timeline
Customer Relationship Manager
UltraTech Cement Ltd (Aditya Birla Group)
08.2010 - 05.2023
Jr. Executive
ACC Ltd (Holcim Ltd)
06.2007 - 08.2010
Sales Executive
Crown Electronics
05.2006 - 05.2007
MBA - Marketing
Madurai Kamaraj University, Madurai
Bachelor of Science - Microbiology
Srimad Andavan Arts And Science College, Bharathidasan University, Trichy
Diploma in Logistics & Supply Chain Management -
Beta College-Brampton
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ABHINANDAN KUMARABHINANDAN KUMAR
Commercial Manager – Regional & Plant at Ultratech Cement Limited (Aditya Birla Group)Commercial Manager – Regional & Plant at Ultratech Cement Limited (Aditya Birla Group)