Summary
Overview
Work History
Education
Skills
Timeline
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Domingo Osorno- Gonzalez

Domingo Osorno- Gonzalez

Aliso Viejo

Summary

Dynamic professional with a proven track record at Shady Canyon Golf Club, excelling in customer service and menu presentation. Skilled in training new staff and ensuring food safety compliance, I enhance guest experiences while efficiently managing service operations. Proficient in engine repairs, I bring a blend of technical expertise and strong interpersonal skills.

Overview

14
14
years of professional experience

Work History

Server

Shady Canyon Golf Club
Irvine
01.2021 - Current
  • Provided exceptional customer service to enhance guest experiences at the golf club.
  • Assisted in menu presentations and daily specials to promote dining options.
  • Served food and beverages promptly while maintaining high standards of quality.
  • Collaborated with kitchen staff to ensure timely order preparations and deliveries.
  • Maintained cleanliness and organization of dining areas for guest satisfaction.
  • Provided exceptional service to high volume of daily customers.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Assisted in training new servers.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Followed health safety guidelines when preparing and serving food products.
  • Stayed informed about daily specials, new menu items, promotions.

Room Service Attendant

Surf and Sand Resort
Laguna Beach
03.2021 - 07.2025
  • Delivered food and beverage orders to guest rooms efficiently.
  • Set up trays with appropriate utensils and condiments for service.
  • Assisted guests with menu selections and special requests.
  • Responded promptly to guest inquiries and concerns regarding service.
  • Delivered pleasant guest experiences with friendly service and caring demeanor.
  • Delivered food items to guest rooms in a timely manner.
  • Performed daily inventory checks of equipment and supplies used for room service operations.
  • Took telephone orders, billed items to rooms and communicated orders to kitchen.
  • Resolved guest concerns and issues quickly and effectively.
  • Complied with all company policies and procedures relating to room service operations.
  • Trained new staff members on proper protocols for delivering meals.
  • Inspected all food items for accuracy prior to delivery.
  • Received incoming deliveries from vendors ensuring quality control standards are met.
  • Ensured that all dining areas were properly stocked with necessary supplies such as napkins, condiments, and utensils.
  • Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.

Mechanic

Contreras Auto Repair
Laguna Hills
01.2012 - 01.2022
  • Assisted technicians with routine vehicle maintenance tasks and inspections.
  • Learned to operate basic automotive tools and equipment safely.
  • Supported parts inventory management by organizing and labeling components.
  • Observed experienced mechanics performing diagnostics on various vehicle systems.
  • Helped maintain a clean and organized workspace in the repair shop.
  • Gained knowledge of common automotive issues through hands-on experience.
  • Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
  • Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
  • Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
  • Assisted fellow mechanics when necessary during complex repairs.
  • Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
  • Organized tools and supplies neatly within the workspace for easy access during maintenance tasks.
  • Installed new or rebuilt engines into vehicles following manufacturer's instructions for installation procedures.
  • Ensured safety protocols were followed while working on vehicles.
  • Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
  • Examined loose bolts and specified safety devices on vehicles and made adjustments.
  • Researched parts availability from vendors in order to complete repairs efficiently.
  • Removed old oil, replaced filters, and added correct amounts of fluids.
  • Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.

Education

Associates of Science in Automotive Technology - Auto Mechanics

Technical Trade Mechanic School
Guadalajara Jalisco
06-2000

Skills

  • Menu presentation and order delivery
  • Customer service and guest relations
  • Food safety compliance
  • Inventory management
  • Time management
  • Training new staff
  • Service efficiency
  • Automatic transmission repair
  • Engine repair
  • Engine tuneups and repairs
  • Systems troubleshooting
  • Transmission rebuilding

Timeline

Room Service Attendant

Surf and Sand Resort
03.2021 - 07.2025

Server

Shady Canyon Golf Club
01.2021 - Current

Mechanic

Contreras Auto Repair
01.2012 - 01.2022

Associates of Science in Automotive Technology - Auto Mechanics

Technical Trade Mechanic School

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Domingo Osorno- Gonzalez