Dolores Montijo
West Covina
Summary
Adaptable and enthusiastic professional with a versatile background in retail and instructional support. Known for strong customer service and communication skills, contributing to improved customer satisfaction and student learning outcomes.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
SoCal Snowgear
Glendora
11.2025 - Current
- Assisted customers in selecting winter sports gear and accessories.
- Maintained organized merchandise displays to enhance customer experience.
- Provided product knowledge and recommendations to enhance customer satisfaction.
- Restocked shelves and ensured inventory was up-to-date and accessible.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
Instructional Aide
The School Of Arts And Enterprise
Pomona
08.2023 - 06.2024
- Assisted teachers in preparing instructional materials and classroom resources.
- Supported students with individual learning needs and academic challenges.
- Monitored student behavior and promoted a positive learning environment.
- Provided classroom support throughout planned instruction and individual lessons.
- Monitored student behavior and identified areas of improvement.
- Provided guidance to students on their academic tasks.
- Monitored students in class, hallways, and cafeteria to enforce school rules.
Sales Associate
Gallery SOHO
Claremont
08.2019 - 06.2022
- Assisted customers with product selection and provided tailored recommendations.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
High School Diploma -
West Covina High School
West Covina, CA06-2022
Business
Mt San Antonio Collge
Walnut, CASkills
- Customer service
- Effective communication
- Verbal and written communication
- Positive and professional
- Teamwork
Timeline
Retail Sales Associate
SoCal Snowgear
11.2025 - Current
Instructional Aide
The School Of Arts And Enterprise
08.2023 - 06.2024
Sales Associate
Gallery SOHO
08.2019 - 06.2022
High School Diploma -
West Covina High School
Business
Mt San Antonio Collge