Dolores Quesada

• Journeyman Traffic controller, Everyday I work safely according to TMI,PG&E and any applicable contracting company's standard. Communicate with jobsite Supervisors to understand the specific support they require from my team. I evaluate every jobsite to determine the safest and most efficient setup. I ensure my crew and I are properly wearing all company provided personal protective equipment ( Hardhats, Eye Protection, Gloves, etc.). Provide daily direction for apprentices and set clear expectations, while leading by example. Load and unload traffic control equipment and materials ( Trailers, Signage, Cones, Flags, etc.) required for my job site. Safely operate company vehicles according to DOT standards.
• Demonstrated strong decision-making skills when determining appropriate actions in response to changing conditions or emergencies within the work zone.
• Collaborated with construction crews and project managers to establish optimal traffic flow patterns during roadwork operations.
• Maintained constant communication with fellow flaggers to ensure smooth coordination of traffic control efforts.
• Actively alerted construction crew about vehicles failing to obey signals, preventing accident and injury.

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• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.
• Counted money in drawers at beginning and end of each shift.
• Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
• Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
• Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
• Utilized POS system to handle customer cash and credit card transactions.
• Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
• Ensured cleanliness and organization of checkout area, contributing to positive shopping environment.