Dolores Dancer
Modesto
Summary
PSR Team Lead at Modesto Advanced Imaging Center with a proven track record in enhancing patient service quality and streamlining insurance verification processes. Skilled in team leadership and patient scheduling, I excel in training new staff and ensuring accuracy in medical documentation, driving efficiency and encouraging a motivated work environment.
Overview
22
22
years of professional experience
Work History
PSR Team Lead
Modesto Advanced Imaging Center
11.2003 - Current
- Lead and supervise a team of 6 PSR team members, ensuring adherence to departmental protocols and high-quality patient service
- Patient scheduling and registration
- Lead insurance verification and pre-authorization workflows, working closely with insurance providers to expedite approvals
- Train new PSR team members
Education
High School Diploma -
Modesto High School
Modesto, CASkills
- Team Leadership and Supervision
- Patient Scheduling and Registration
- Insurance Verification and Authorization
- Medical Terminology
- Attention to Detail and Accuracy
- Motivated to develop expertise
- Fast at grasping new information
Timeline
PSR Team Lead
Modesto Advanced Imaging Center
11.2003 - Current
High School Diploma -
Modesto High School