Dolores Conde
Pasadena,CA
Overview
7
7
years of professional experience
Work History
Catering Server
Levy at the Music Center
02.2020 - Current
- Assist in event setup and teardown, ensuring a smooth transition between functions.
- Provide friendly, courteous service to create memorable moments for guests.
- Present food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Enhance guest experience by providing exceptional service during catered events.
- Demonstrate flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
- Load and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Maintain a clean and organized work environment, ensuring compliance with health and safety regulations.
- Arranged linens and table settings according to seating plan and event theme.
Catering Server
Patina Catering / Kitchen for Exploring Foods
05.2018 - Current
- Assist in event setup and teardown, ensuring a smooth transition between functions.
- Provide a friendly, courteous service to create memorable moments for guests.
- Present food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Enhance guest experience by providing exceptional service during catered events.
- Demonstrate flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
- Load and unload tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Maintain a clean and organized work environment, ensuring compliance with health and safety regulations.
- Respond to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Serve appetizers, delivered entrees, and refilled beverages for banquet guests.
- Sanitize tableware and chafing dishes before catering event to avoid infection and comply with hygiene standards.
- Carry out professional service, retaining polite and friendly approach at all times.
- Answer guest questions about event plans and food service choices.
- Maintain customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
No Degree - Psychology
Rutgers University
New Brunswick, NJSkills
- Stress tolerance
- Guest service
- Cleaning and sanitizing
- Strong communication skills
Timeline
Catering Server
Levy at the Music Center
02.2020 - Current
Catering Server
Patina Catering / Kitchen for Exploring Foods
05.2018 - Current
No Degree - Psychology
Rutgers University