Dolly Calvine Inkindi
Terrebonne, QC - CA
Summary
I am a highly motivated employee with a strong desire to embrace new challenges and consistently push my professional boundaries. With a dedicated work ethic, I take pride in delivering results and exceeding expectations. My adaptability is a hallmark of my career, enabling me to seamlessly transition into diverse roles and industries.
One of my key strengths is my ability to quickly master new skills, which has been evident throughout my career in successfully tackling various tasks and responsibilities. My passion for learning and staying current with industry trends is a driving force in my professional development.
As I seek new opportunities, I genuinely look forward to leveraging my experience and dedication to make a positive and impactful contribution to the team and organization I join. I am excited about the prospect of continuing to learn, grow, and deliver exceptional results in a new and dynamic professional setting
Overview
6
6
years of professional experience
Work History
Accounting Technician
Damotech
07.2023 - 11.2023
- Recorded financial transactions by entering data into accounting software or spreadsheets. This includes invoices, credit notes and expenses.
- Inventoried and ordered office supplies to maintain consistent access to required items.
- Managed incoming and outgoing mail, filing and meeting coordination.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
- Processed and monitored accounts payable, including verifying and processing invoices, ensuring timely payments, and managing vendor relationships.
- Collaborated with colleagues, management, and external parties to clarify financial information, resolve discrepancies, and provide financial insights.
- Monitored and ensured the security of the office, including managing visitor access and issuing visitor badges.
- Managed and processed payments from our clients, ensuring meticulous registration and documentation.
- Oversaw the client and vendor onboarding process with diligence and precision.
Administrative Assistant Intern
IBO Concept
05.2023 - 06.2023
- Generated office correspondence and reports.
- Responded to inquiries via email, telephone and social media platforms.
- Assisted with basic accounting functions by reconciling company credit card, petty cash and expense reports.
- Assisted with special projects supporting sales and marketing campaigns.
- Liaised with team members to assist in employee conflict resolution.
- Oversaw company database and verified accurate updates and proper file management.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Managed incoming and outgoing mail, filing and meeting coordination.
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
Call Center Agent
GCQ Canada
06.2021 - Current
- Reviewed files, records and other obtained documents to respond to customer requests.
- Consulted with customers regarding needs and addressed concerns.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- prepared payment arrangements for Videotron clients.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Updated customer accounts, addresses and contact information within call management databases.
- Maintained strong call control and quickly worked through scripts to address problems.
Assistant Painter
ecole internationale de kigali
02.2018 - 01.2019
- Monitored paint supplies, placing orders whenever needed and properly and safely disposed of old paint.
- Identified and located required tools prior to starting each project.
- aided with preparation of classes and meetings
- assisted painter with support chores
- Read plans, instructions or specifications to determine work activities.
- Operated equipment with strong focus on safety and ground communication.
- Organized and cleaned work area and tools.
Education
DEC - Business Management And Marketing
Dawson College
Montreal, QC06.2023
High School Diploma -
Rosemere High School
Rosemère, QC07.2020
Skills
- Fluent in both French and English
- Relationship Building skills
- Organizational Skills
- Good time management
- great sense of responsibility
- good communication and writing skills
- Active Listening
- Sales Monitoring
- Teamwork and Collaboration
- Recruitment and Hiring
- Customer Relations
- Time Management
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Accounting Technician
Damotech
07.2023 - 11.2023
Administrative Assistant Intern
IBO Concept
05.2023 - 06.2023
Call Center Agent
GCQ Canada
06.2021 - Current
Assistant Painter
ecole internationale de kigali
02.2018 - 01.2019
DEC - Business Management And Marketing
Dawson College
High School Diploma -
Rosemere High School
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