Dolly Velasco
CALGARY
Summary
Detail-oriented Medical Office Assistant skilled in patient scheduling and insurance verification. Proven track record in maintaining confidentiality and data security, ready to support seamless front desk operations and enhance patient care.
Overview
6
6
years of professional experience
Work History
Medical Office Assistant
2129994 Alberta Ltd.
Calgary
2021.10 - 2022.10
- Supported front desk operations by greeting patients warmly.
- Scheduled patient appointments using electronic health record system.
- Managed incoming calls and addressed inquiries efficiently.
- Assisted in maintaining patient confidentiality and data security protocols.
- Coordinated medical records and ensured accurate documentation.
- Prepared examination rooms and organized medical supplies effectively.
- Verified insurance coverage for each patient visit.
Medical Office Assistant
Ayad Professional Corporation
Calgary
2019.12 - 2021.12
- Supported front desk operations by greeting patients warmly.
- Scheduled patient appointments using electronic health record system.
- Managed incoming calls and addressed inquiries efficiently.
- Assisted in maintaining patient confidentiality and data security protocols.
- Coordinated medical records and ensured accurate documentation.
- Prepared examination rooms and organized medical supplies effectively.
Dietary Aide
Silvera for Seniors
Calgary
2016.12 - 2018.12
- Prepared and served nutritious meals to residents daily.
- Assisted with dietary restrictions and special meal requests from residents.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Maintained cleanliness and organization in dining areas and kitchens.
Education
GED -
ABM College
Calgary, AB2019-09
GED -
Philippine Computer Science Institute
Philippines2002-05
High School Diploma -
Dampol 2nd High School
Philippines2000-05
Skills
- electronic health records
- patient scheduling
- insurance verification
- Patient intake
- data entry accuracy
- confidentiality compliance
- customer relationship management
Timeline
Medical Office Assistant
2129994 Alberta Ltd.
2021.10 - 2022.10
Medical Office Assistant
Ayad Professional Corporation
2019.12 - 2021.12
Dietary Aide
Silvera for Seniors
2016.12 - 2018.12
GED -
ABM College
GED -
Philippine Computer Science Institute
High School Diploma -
Dampol 2nd High School