Dolly
Missisauga,Canada
Summary
I am a diligent and detail-oriented learner searching for ADR co-op placement. I have an academic background in relevant fields; dispute resolution and law, therefore, want to apply my knowledge and develop practical skills in ADR. My current course and previous legal education have laid a strong foundation in conflict resolution, effective communication, and understanding of the complexities of the legal system. I am keenly interested in mediation and negotiation processes and assisting with administrative tasks. I have confidence that my ability to learn and continuous improvement, coupled with collaborative skills in a team environment will make me a valuable asset for your organization. This opportunity would provide me a deep insight into ADR practices as well as enhance my resolution skills so that I could be able to make a meaningful contribution to the alternative dispute resolution process
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant
Senior Advocate
Jalandhar, PUNJAB
10.2022 - 09.2023
- Answered incoming calls promptly and professionally, providing assistance or forwarding calls to appropriate personnel
- Developed strong relationships with clients through exceptional client service
- Maintained organized filing system both electronically and manually for easy access when needed
- Scheduled and confirmed appointments for clients, customers or supervisors
- Provided administrative support to team members and management in daily tasks
HR Assistant
Maa Sharda Auto Dealers Pvt Ltd.
Lucknow, UTTAR PRADESH
08.2016 - 06.2021
- Supported day-to-day operations of HR functions and duties
- Filed papers and documents into employee files
- Responded promptly to inquiries from both internal and external customers regarding HR policies and procedures
- Responded to employee questions regarding logins, resetting passwords as needed
- Created photocopies, faxed documents, and performed other clerical functions
Education
POST GRADUATE CERTIFICATE - ALTERNATIVE DISPUTE RESOLUTION
Humber College
01.2024
MASTERS IN LAW -
Guru Nanak Dev University
Amritsar, Punjab01.2016
BACHELOR IN LAW -
Guru Nanak Dev University
Amritsar, Punjab01.2014
Skills
- Conflict resolution
- Active Listening
- Flexibility and adaptability
- Managing Emotions
- Empathy
- Summarizing and paraphrasing
- Interpersonal Communication
- Analytical Ability
- Language- English, Hindi, Punjabi
Certification
- Conflict Resolution Training, TNG Community Services (St. Stephen's Community House), 05/01/24
- Restorative Practices & Introductory Circles Workshop, Peacebuilders International (Canada), 05/01/24
Timeline
Assistant
Senior Advocate
10.2022 - 09.2023
HR Assistant
Maa Sharda Auto Dealers Pvt Ltd.
08.2016 - 06.2021
POST GRADUATE CERTIFICATE - ALTERNATIVE DISPUTE RESOLUTION
Humber College
MASTERS IN LAW -
Guru Nanak Dev University
BACHELOR IN LAW -
Guru Nanak Dev University