Doina Ursache
Mississauga,ON
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Faema Canada
Mississauga, ON
07.2020 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Coordinated with other departments to ensure smooth flow of operations.
- Managed customer service inquiries and complaints in a timely manner.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Supervised daily operations including scheduling shifts, assigning duties.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Reviewed completed work to verify consistency, quality, and conformance.
Floor Manager
Two Guys From Italy Restaurant
Mississauga
10.2010 - 06.2020
- Ensured compliance with health and safety regulations.
- Maintained a high level of customer service throughout the restaurant.
- Managed inventory levels and placed orders for food, beverages, and supplies.
- Fostered an environment that encourages teamwork among staff members.
- Monitored cash handling procedures to ensure accuracy in all transactions.
- Supervised day-to-day activities of front-of-house staff including servers, bartenders, and bussers.
Education
Associate of Arts - Hair Styling, Nails
Spiru Haret School of Arts
RomaniaSkills
- Product and service knowledge
- Operations Management
- Recruiting and interviewing
- Employee Scheduling
- Task Delegation
- Sales monitoring
Languages
Romanian
Native/ Bilingual
Timeline
Assistant Manager
Faema Canada
07.2020 - Current
Floor Manager
Two Guys From Italy Restaurant
10.2010 - 06.2020
Associate of Arts - Hair Styling, Nails
Spiru Haret School of Arts
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