Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Volunteer
DOINA DURLEA

DOINA DURLEA

Burnaby,BC

Summary

Dedicated administrative assistant with a strong background in providing top-notch customer service and assisting executive teams. Proficient in handling multi-line phone systems, scheduling, and coordinating events. Known for meticulous attention to detail and adeptly managing multiple tasks with professionalism and efficiency.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Motion Metrics
07.2024 - 04.2025
  • Manage multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
  • Ensured confidentiality of sensitive information by following strict privacy policies.
  • Support executive staff by scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Optimize calendar management for executives, minimizing conflicts and ensuring priority scheduling.
  • Streamline invoice processing procedures, ensuring timely vendor payments while minimizing errors.
  • Manage expense reports for executive staff, ensuring accurate documentation of spending.
  • Maintain inventory of office supplies and interact with vendors for order fulfillment.

Night Auditor

Hilton Vancouver Metrotown
09.2022 - 03.2024
  • Conduct nightly audits of guest ledgers, reconciling bank and cash registers.
  • Respond to guest needs quickly and efficiently, noting changes in reservations or special requests.
  • Oversee night auditing of daily room occupancy and hotel revenue.
  • Investigate discrepancies by reconciling cash drop and credit card transactions.
  • Maintain front desk efficiency by assisting with duties of night manager and concierge during peak hours.

Receptionist

RBC Dominion Securities
12.2017 - 01.2022
  • Answered multi-line phone system, routing calls and greeting visitors.
  • Scheduled office meetings and client appointments.
  • Coordinated logistics and prepared agendas for meetings and events.
  • Scheduled maintenance for office equipment to extend lifespan and prevent downtime.

Front Desk Agent

Executive Inn Whistler
01.2014 - 07.2014
  • Greeted visitors and customers, assisting with inquiries and reservations.
  • Processed check-ins and check-outs using internal software.
  • Liaised with housekeeping and maintenance to address guest requests and complaints.

Assistant Store Manager

Koning Enterprises Ltd.
06.2005 - 12.2013
  • Managed opening and closing procedures, enhancing daily operational efficiency.
  • Coached sales associates on product knowledge and sales techniques, improving customer satisfaction.
  • Processed transactions and reconciled daily sales to ensure accurate revenue logging.

Education

High School Diploma - Technical Drawing in Construction and Urbanism

Ion Banescu
Romania

First Aid & CPR/AED Level C -

Canadian Red Cross
01.2028

Skills

  • Multi-line phone systems
  • Calendar management
  • Meeting coordination & event planning
  • Vendor & expense management
  • SharePoint & Oracle database management
  • Microsoft Office Suite
  • Customer service & problem-solving
  • Confidentiality & data protection
  • First Aid & CPR/AED Level C
  • Check processing
  • Meeting planning
  • Filing
  • Reception oversight
  • Mail handling
  • Multi-task management
  • Microsoft Excel
  • Office equipment maintenance
  • Invoice processing
  • Business correspondence
  • Advanced MS office suite
  • Scheduling and calendar management
  • Expense reporting
  • Customer relations
  • Prioritization
  • Highly organized
  • Mail distribution
  • Writing reports
  • Budget tracking
  • Problem-solving
  • Customer and client relations
  • Excel spreadsheets
  • Time management

Languages

Italian
Full Professional
Romanian
Native or Bilingual

Certification

Bylaw 1 from JIBC

Timeline

Administrative Assistant

Motion Metrics
07.2024 - 04.2025

Night Auditor

Hilton Vancouver Metrotown
09.2022 - 03.2024

Receptionist

RBC Dominion Securities
12.2017 - 01.2022

Front Desk Agent

Executive Inn Whistler
01.2014 - 07.2014

Assistant Store Manager

Koning Enterprises Ltd.
06.2005 - 12.2013

High School Diploma - Technical Drawing in Construction and Urbanism

Ion Banescu

First Aid & CPR/AED Level C -

Canadian Red Cross

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